3M HIS Citrix Systems Engineer / Administrator (CITRIX GURU). - Murray, UT Job Listing at 3M in Murray, UT

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Title: 3M HIS Citrix Systems Engineer / Administrator (CITRIX GURU). - Murray, UT
Location: Utah-Murray
3M HIS Client Support Technical Lead – Murray, UT

For more than 100 years, 3M has been a company that delivers both sustainable growth and consistent results. Today is no exception. We are making great progress toward inventing a new future for 3M - a future of faster growth and increased competitiveness, while continuing to deliver superior results.

3M Health Information Systems, Inc., is the leader in providing healthcare funding and performance management solutions. With more than 5,000 customers, 3M Health Information Systems enables healthcare providers to enhance operations, shorten revenue cycle times, improve patient care and achieve an electronic health record solution.

Job Summary
Handle Customer Software Issues & Inquiries escalated from Tier 1 & Tier 2 Staff regarding client environments or software interactions across multiple Murray, Utah product lines, including, but not limited to:
* HDM, CDIS, Coding and Grouping, 360 Encompass
* Identify, resolve, and document solutions to customer problems, software failures, and complex problems which require independent action to correct and/or prevent
* Responsible for after hours/on-call support in 24/7 environment
* Build, upgrade, and maintain all laboratory environments required by staff for software testing purposes
* Analyze and recommend alternative solutions to meet customer needs
* Train existing staff on pertinent issues relating to OS, Citrix, Networking, etc where necessary
Basic Qualifications
* Associate's Degree
* Minimum 3 years database support/troubleshooting experience
* Minimum 3 years Microsoft Windows Operating System experience
* Minimum 3 years experience with MS SQL Server administration
* Minimum 3 years experience with Citrix administration
* Minimum 3 years experience with network administration
Preferred Qualifications
* Excellent verbal, written, analytical, problem solving and organizational skills
* Excellent active listening and oral phone skills
* Proven ability to maintain superior customer and employee relations in a fast-paced environment
* Must be able to work independently as well as maintain a positive attitude in a team environment
* Experience troubleshooting hardware
* MCSA/MCSE Certification
* Ability to write and implement SQL Scripts
* DBA Certification
* Proficiency troubleshooting TCP/IP

Benefits Information:
This position is a 3MHISposition and is therefore not a 3M benefited position. The position is subject to the benefit package under 3MHISbenefits program. Details will be shared with you at the time of interview with the hiring manager.

Relocation:
No relocation available