Accenture Management Consulting - Communications, Media & Technology, Sales Execution Manager Job Listing at Accenture in Chicago, IL

Accenture

Accenture

Location: Chicago, IL
Posted: 04/17/2013
Refreshed: 05/21/2013
Application deadline: None
Type: Full time
Career Level: Not specified
Salary Range: Not specified
Number of Jobs: 1
Relocation Available: No
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Industries
Consulting, Business Development/Sales
Description
Basic Qualifications:

  • Minimum 3 years experience with CRM Sales Transformation and Technologies

  • Minimum 2 years consulting experience with experience leading sales transformation projects

  • Bachelor's degree


Preferred Skills:

  • Work experience within the Communication, Media and Technology industries strongly preferred

  • Project experience including the following project phases: project ROI and Business Case development, project design, project deployment, project leadership role and project benefits tracking

  • Experience in multi-contact center centralized operations environment with multiple contact channels (inbound, outbound, web-chat, e-mail)

  • Experience in leveraging technology infrastructure to automate contact center activities with solution components: IVR;CTI;IPCC;Voice portals;Voice recognition

  • Familiarity with standard contact center applications WFM, CRM desktop applications.

  • Minimum 2 years experience with Salesforce.com


Professional Skill Requirements: 

  • Proven ability to build, manage and foster a team-oriented environment

  • Proven ability to work creatively and analytically in a problem-solving environment

  • Proven ability to perform and thrive in a collaborative environment

  • Proven ability to perform in a project oriented environment

  • Excellent leadership and management skills 

  • Demonstrated leadership in professional setting; either military or civilian 

  • Demonstrated teamwork and collaboration in a professional setting; either military or civilian


 

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
 
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
 
Accenture is an Equal Opportunity Employer.

 


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