Inside Auto Claim Service Adjuster (Liability Determination Unit) Job Listing at Allstate Insurance Company in Richmond, VA (Job ID RIC00169)

Allstate Insurance Company

Allstate Insurance Company

Location: Richmond, VA
Application deadline: None
Type: Full time
Career Level: Associate
Salary Range: Not specified
Number of Jobs: 1
Relocation Available: No
Show all jobs for Allstate Insurance Company
Industries
Insurance
Description
Allstate Insurance Company has an exceptional career opportunity for an Entry Level-Inside Auto Claim Service Adjuster (Liability Determination Unit) in Richmond, Va.
Combine your skills of working with people and investigation! Customers need us the most when they are involved in an accident. As an Allstate Auto Claim Trainee, you will play a vital role to ensure we deliver on our promise to help restore people's lives after they experience a loss. You will be responsible for investigating accidents to determine liability. You will analyze police reports and interview accident victims via the phone, to evaluate the cause of the accident, who's at fault, and to what degree. You will also work directly with customers to guide them through the claims process in a caring and professional manner, and to negotiate fair and equitable settlements. You will be challenged to manage multiple cases simultaneously, and document every step of activity for each claim on Allstate's state-of-the-art, computerized NextGen claims system. Your success will be rewarded with our Total Rewards package which includes base pay, benefits, and opportunities for career advancement. Specific responsibilities include:
  • Using compassionate communication and effective negotiation to ensure a positive customer experience.
  • Investigating, evaluating, and negotiating auto claims, in order to reach a fair and equitable settlement for all parties involved.
  • Working well with others in a fast-paced, collaborative environment that is also intellectually challenging.
  • Achieving targeted performance goals to manage costs and support Allstate's industry-leading operational standards.
Join our award-winning team! Diversity, balance, innovation and providing an environment where employees can thrive. These are all core values at Allstate, and we have the awards to prove it:
  • The World's Leading Top 100 Companies Forbes magazine
  • Diversity Elite - America's Best 50 Companies for Minorities Fortune magazine
  • 100 Best Companies for Working Mothers Working Mother magazine
  • Top 40 Best Companies for Hispanics to Work Hispanic Business magazine
  • Top 10 Companies for African Americans to Work DiversityInc
  • Top 100 Best Places to Work in IT Computerworld magazine
  • Top 100 Companies for Employee Training and Development Training magazine

Qualifications

Qualifications

  • Four-year college degree, plus two years experience delivering outstanding customer service.
  • Excellent written and verbal communication skills with a passion for helping others.
  • Strong organizational and computer skills.
  • Ability to be a self-starter and work independently.
  • Persistence and the ability to work through and solve problems.
  • Bilingual candidates are strongly encouraged to apply.

Apply on Company Website