AT&T Mgr Vendor Mgmt Svcs Digital Life (Denver Area) Job Listing at AT&T in Englewood, CO
As a Field Manager in the Digital Life organization, you will oversee the installation and repair functions of Digital Life Security and Home Automation equipment. You will be the single point of contact for all inventory management and third party trades vendor coordination for the stated area. Also, you will be the lead manager for licensing and permitting for all Digital Life installs and repairs. You will be the subject matter expert for Digital Life system takeovers of existing alarm systems. This manager will help conduct surveys of AT&T Executives and VIPs when required. The manager will coordinate all inventory reconciliations and audits and is responsible for ordering and stocking materials needed for Digital Life installs and repairs.
This candidate will also be responsible for managing key metrics associated with providing outstanding customer service and interacting with other work groups to ensure timely resolution of service issues. Responsibilities include: serving as “on call” Field Manager, maintaining a fleet of vehicles, vendor management, quality assurance and quality control oversight, and various managerial administrative duties. This candidate must possess strong performance management skills in order to deliver a consistent message of performance expectations. Performance will be evaluated using various means, including inventory metrics, takeover installation duration, and reduction of licensing and permitting issues. This candidate will work with partner vendors to ensure appropriate resources are available and that required M&Ps and best practices are being implemented to achieve performance and quality objectives. Work days, at time, can be in excess of normal hours and requires weekends (particularly Saturdays), night and/or holiday duty. Work location may change within city.
This position may be responsible for contributing to AT&T’s compliance with environmental laws and regulations as applicable to its job function. This may include, but is not limited to work related to hazardous waste, hazardous materials, batteries, and other construction projects.
Candidate must reside in the stated Market area.
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