Systems Administrator VMware Job Listing at AT&T in Quantico, VA
IndustriesTelecommunications
DescriptionThe contractor shall configure all aspects of VM in support of a 255,000 user environment across all forests on USMC operated networks. The contractor shall use their experience with VMware and the experience to deploy and maintain complex VMware environments to provide VM services. The contractor shall use their experience with VMware Update Manager, VSphere, ESXi, storage area networks, SnapManager, Windows Server operating systems, VMware vCloud and DISA Standard Technical Implementation Guidance compliancy to provide VM services. The contractor shall work with customers and vendors on configuration of features and functionality; train and mentor junior administrators in best practices and internal processes; assist with change management and documentation of environments; work with a dedicated team to ensure success of select customer groups; and ensure customer uptime through precise monitoring implementations, good change management, and incorporation of best practices. The contractor shall provide the following EDM VM support services: Resolve all EDM VM tickets and provide an EDM VM Status Report on a weekly basis to the MCNOSC TPOC or designee for incidents escalated from the service desk. Provide guidance and instruction to the service desk for handling standard virtual infrastructure (VI)related incidents and service requests. Provide EDM VM documentation to service desk on the procedures for completing the task. Submit and execute VI related Request for Change (RFC) tasks. Escalate EDM VM tickets to Tier III and other sections. Maintain the overall health of technologies associated with VI. Monitor the health of VI with MCNOSC provided event management tools. Provide MCNOSC project support for VI related technologies. Coordinate with S5 and other MCNOSC sections on EDM VM issues. Participate in a Change Review Board. Escalate issues to third-party product vendors. Follow all ITIL Version 3.0 (and later versions) processes as they are applied to the MCNOSC. Implement monitoring tool thresholds and conduct proactive event remediation. Guide MCNOSC towards a highly flexible, extensible and cost-effective Virtual Cloud Infrastructure. IAT-2/Security+, Foundations, VCP
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