Product Development Consultant Job Listing at BCBSM in Detroit, MI (Job ID BCB001NU)
Under general direction and coaching, leads or assists with the coordination, development, and implementation of new products/programs. Analyzes, processes and/or expedites project issues and prepares project status updates for leadership. Develops and improves work flows and business processes to improve overall product quality, improve customer experience, and reduce operational costs. Identifies and analyzes business problems and devises procedures for solutions. Recommends standard policies and procedures and assists in implementing them. Participates in user acceptance testing, develops procedures/controls and provides recommendations for the ongoing improvement of the product development process. Assists personnel (both internal and external) by answering questions, supplying information and performing limited training. Develops and maintains an effective working relationship with internal customers and product maintenance teams.
Plan, design and develop new products and business opportunities from conceptual design to board approval. Work with the Corporate Project Management Office (CPMO) on the implementation of new products. Conduct primary and secondary research regarding competitor's strategies, market opportunities, and product trends. Work with various business units, including Corporate Actuary, Information Services, Michigan and National Sales, and Reimbursement Policy to assure BCBSM's products properly balance the needs of multiple constituents. Other duties may be assigned.
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