Customer Development Analyst Internship (BA) Job Listing at Ben and Jerry's in Englewood Cliffs, NJ
Food, Beverage & Tobacco, Retail
Title: Customer Development Analyst Internship (BA)
Location: New Jersey-Englewood Cliffs
Customer Development (Sales) Intern Discovering Unilever:
Unilever is one of the world’s leading suppliers of fast moving consumer goods with operations in over 100 countries and sales in 190. Consumers buy 170 billion Unilever packs around the world every year, and our products are used over two billion times a day. We have more than 171,000 employees globally; (11,000 in the United States) and generated annual sales of €46.5 billion in 2011.
Working to create a better future every day, we help people feel good, look good and get more out of life with brands and services that are good for them and good for others. Our portfolio includes some of the world’s best known and most loved brands including thirteen €1 billion brands, and global leadership in most categories in which we operate. In the United States the portfolio includes brand icons such as: Axe, Ben & Jerry’s, Bertolli, Breyers, Caress, Clear Scalp & Hair Therapy, Consort For Men, Country Crock, Degree, Dove personal care products, fds, Good Humor, Hellmann’s, I Can’t Believe It’s Not Butter!, Just for Me!, Klondike, Knorr, Lever 2000, Lipton, Magnum, Motions, Nexxus, Noxzema, Pond’s, Popsicle, Promise, Q-tips, Ragú, Simple, Skippy, Slim-Fast, Soft & Beautiful, St. Ives, Suave, tcb, TIGI, TRESemmé, Vaseline, and Wish-Bone.
Unilever’s ambition is to double the size of our business, whilst reducing our overall environmental impact (including sourcing, consumer use and disposal). We are also committed to doing what we can to improve health, nutrition and hygiene, with a target to help more than a billion people take action to improve their health and well-being, as well as sourcing all our agricultural raw materials sustainably by 2020. All of these goals are itemised in around 60 time-based commitments in our Unilever Sustainable Living Plan. Unilever has led the Food Producers sector in the Dow Jones Sustainability World Indexes for 13 consecutive years. We are included in the FTSE4Good Index Series and attained a top environmental score of 5, leading to inclusion in the FTSE4Good Environmental Leaders Europe 40 Index.
In 2011 Unilever led the Climate Counts Company Scorecard and was named #1 in the list of Global Corporate Sustainability Leaders according to the latest survey findings from GlobeScan Inc. and SustainAbility Ltd. For more information about Unilever and its brands, please visit www.unilever.com. Internship Program Overview: The Summer Internship role is the primary pathway to beginning a career in Customer Development at Unilever. Over the course of the summer each intern is assigned a key business project to own that incorporates many of the job responsibilities and skill sets of a Sales Analyst, the entry-level full-time position in Customer Development. Skill sets utilized and further developed during the Summer Internship include presentation skills, team working, leadership, analytics, and building insights into action to deliver business solutions. Both Interns and Analysts are key components of the Customer Development team structure, with each team dedicated to one or more key customers (i.e. Wal*Mart, Target, CVS), brands, or product categories in a variety of locations. Interns engage in proactive analysis of current business trends to identify future opportunities to strengthen and/or grow our business and minimize potential risks to our current business. At the conclusion of the summer, all Interns will return to the Unilever headquarters in New Jersey and present their project findings to a panel of key business leaders. Following the Summer Internship an intern may be invited to join Unilever as a Full-Time employee or rehired as an intern for the following year.
Job Responsibilities: In addition to delivering his/her assigned summer project, the Intern will provide support to various members of the team as we look to strategically grow our brands at this customer, or on this category/brand team. The Intern will develop proficiency in managing data using both internal Unilever systems as well as external Customer systems (such as Nielsen, AMPS planning tool, Hyperion/Merlin sales reporting systems and other customer-specific systems). This position will involve a high level of customer service and follow up in order to effectively meet the needs of both the internal and external customer base. Other Responsibilities included: • Independent work style where the intern engages in proactive and timely communication alongside in depth analytical support focused on business solutions. • Develop a good working knowledge of Unilever reporting systems and demonstrate the ability to capture information and incorporate into spreadsheets and Power Point presentations to provide regular updates to the Director and Team members. • Retrieve and analyze specific customer and/or category data using customer-specific systems as well as Nielsen and Merlin data to provide professional presentations in Power Point on brand and category trends (to include market share and rank reports). • Provide high quality information with short lead-time due to on-going and changing customer demands. • Interact with multiple touch points both inside and outside of the organization. • Complete other duties/projects as assigned. Key Skills & Abilities: • The ideal candidate will possess strong team and analytical skills; strategic thinking skills; leadership ability; initiative and enthusiasm for work in an unstructured environment; the ability to communicate effectively, especially as part of a team; and the ability to understand business issues outside of one’s area of expertise. • Must be proactive and self-driven and possess the ability to multi-task and maintain professional conduct.
Locations: New Jersey, Connecticut, North Carolina, California, Ohio, Arkansas, Minnesota, & Illinois. (Relocation is provided by Unilever based on work assignment location)
CANDIDATES MUST BE LEGALLY AUTHORIZED TO WORK IN THE U.S. Unilever is an EOE/AA employer
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