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Bellperson-Embassy Suites Job in Kissimmee, FL | Orlando Hotel Jobs - Caribe Royale - Hospitality Employment in Orlando – Florida
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Search our Careers Create Resume Career Center FAQs LoginBellperson-Embassy Suites
Job Code :199
Division :Front Office
Location :Kissimmee FL US 34746

Job Type :Full Time
Category :Hospitality/Tourism
Job Description :

To be friendly, courteous and helpful to all individuals, both guest and non-guest. To look after the well being of every guest and take personal responsibility in solving the guest's problems – to ensure a memorable experience! To learn and practice proper customer service etiquette. To be able to work different shifts and/or functions to accommodate business demands. Follow standards operating procedures and adhere to rules and regulations of Bellstand department and Hotel. To read and review all memos posted. Also, review any special information. To be familiar with handling of guest mail, messages, and/or packages.To be familiar with the department in the hotel-their functions. To provide guest with a concise description of the hotel services. To be familiar with the area as to provide guest with accurate general information. To provide superior service in the delivery of guest message (fax, mail, packages, etc). To be familiar with established procedure for guest registration. To be familiar with established procedure for guest check out. Uphold the hospitality standards set by the hotel To keep a positive attitude and seek pleasure out of assisting others... enjoy what you do! To be aware and familiar with all Meetings, functions and conventions in the hotel. To insure that new employees are sought after for any questions or concerns that could make their job more desirable. To assume any additional responsibilities as assigned by Bell Captain and/or assistant Bell Captain

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