Credit & Collections Senior Manager Job Listing at Carters, Inc. in Atlanta, GA

Retail

Job Descriptions:

Carter's, Inc.(NYSE:CRI), is the largest branded marketer in the United States of apparel and related products exclusively for babies and young children. The Company owns theCarter'sandOshKosh B'goshbrands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 600 Company-operated stores in the United States and Canada and on-line.Carter'sis headquartered in Atlanta, Georgia. If you dream of working with innovative colleagues who support and inspire you,Count on Carter's.
TheCredit & Collections Senior Managerprovides leadership and oversees day-to-day operations for the Accounts Receivable (A/R), Credit Management, and Claims Management functions. Position requires a detailed knowledge of A/R transaction (cash application, invoicing, deduction management, and customer chargeback) processing. A fundamental understanding of general accounting principles and financial principles (related to customer trade credit) is also required.
* Oversee the departmental process of incoming check payments/remittances, ACH payments, and EDI remittance files
* Direct the research and adjustment of chargebacks as well as collection for invalid chargebacks
* Research and adjust valid chargebacks, ensuring they are properly coded
* Manage the preparation of month end closing Journal Entries associated with accounts receivable and bad debt
* Review and approve all accounts receivable account reconciliations
* Develop strategies and goals to reduce exposure to write-offs and minimize bad debt expense
* Work closely with the CFO and Corporate Controller in credit granting process for new customers
* Oversee credit policy standard setting, review, and enforcement throughout the organization
* Ensure customer master records are timely and accurately created/maintained in all ERP systems
* Ensure customer sales agreements and sales tax resale certificates are appropriately collected and maintained
* Ensure policies and procedures are accurately documented and maintained
* Drive continuous improvement changes for processes and procedures
* Develop, implement, and generate monthly performance metrics
* Ensure periodic customer credit reviews are performed timely and effectively to minimize risk
* Provide superior customer service to all internal and external customers
* Direct supervision of the Credit & Collections Manager, the Claims Manager, and the A/R Supervisor with 10-12 second level staff
* Lead cross functional project teams as needed
* Processing (payments & remittances) error rates
* Time required for processing remittances
* Days Sales Outstanding (DSO)
* Percentage of Straight Through Processed (STP) invoices
* Collection Effectiveness Index (CEI)
Key Processes:
* New Account Approval
* Order Allocation
* Order Processing
* Invoicing
* Cash Application
* Returned Funds
* Daily Balancing
* Accommodations and Discounts in Lieu of Accommodations
* Advertising, Markdowns and Discounts
* Discounts & Allowances
* Freight & Other Chargebacks
* Reporting
* Bad Debt Expense
* Number of payment/remittances processed per FTE
* Average time to resolve errors (elapsed time)
Required Experience:

* Excellent communication and negotiation skills are essential
* Ability to monitor credit risk exposure on a global level
* Strong leadership skills with a demonstrated ability to manage, motivate, and mentor large teams
* Proven ability to utilize analytical skills to make sound decisions
* Adapt and respond to frequent and varied requests requiring initiative and flexibility with minimal supervision
* Proficiency with Microsoft Office products (Excel, Word, PowerPoint)
Prior Work Experience and Education Requirements :
* Bachelor’s degree in accounting or finance required
* Minimum of 10+ years of directly related experience including 3 years direct supervisory
* Retail industry and multi-national/multi-currency experience highly desirable
* Experience working with Computron systems and Hyperion desirable
* CPA certification a plus
Other Requirements:
* Attendance required Monday through Friday during normal working hours
* Some overtime will be required including occasional Saturdays and Sundays
* Occasional travel may be required but is anticipated to be less than 10%
* Physical ability to sit for prolonged periods of time and to occasionally lift of up to 20 pounds
* Frequent bending, lifting, reaching, standing, and grasping will be necessary to access files.
Thank you for your interest inCarter's.Carter'sis an Equal Opportunity Employer committed to a diverse and inclusive work environment.
Visithttp://carters.submit4jobs.com/today.
Keyword: Credit, Collections
From: Carters, Inc