Bilingual Resourcing Coordinator Job Listing at CIBC in Toronto, CA-ON

Finance, Banking

CIBC is a leading Canadian-based global financial institution. Through our three major businesses – Retail and Business Banking, Wealth Management and Wholesale Banking – we provide a full range of financial products and services to 11 million individual, small business, commercial, corporate and institutional clients in Canada and around the world. We invest in our businesses, our clients, our people and our communities to deliver consistent and sustainable earnings to our shareholders.  To learn more about CIBC’s Lines of Business, please visit our website.
 
CIBC focuses on what matters to our employees – access to career and development opportunities, safe and healthy workplaces, effective training, and positive work-life balance – so that employees are able to perform at their best, contribute to their communities and focus on cultivating deeper relationships with our clients.
 
Every year, CIBC is recognized for its business success, community commitment and employee initiatives.  We are proud of this success and are committed to creating an inclusive workplace and an environment where all employees can excel.
 
To learn more about CIBC and the CIBC Group of Companies please visit CIBC.com. 
 
 

·         Business Unit Description:
Human Resources works in partnership with CIBC’s business units to enhance organizational performance, the employee experience and advance CIBC’s overall corporate strategy. The group delivers integrated human resources solutions in recruitment, talent management, training and development, performance management and measurement, organizational design, employee relations, as well as policy and operations.

Relevant Job Criteria:

Job Overview:
JOB PURPOSE
The Resourcing Coordinator role provides high quality administrative support to a team of resourcing consultants including, but not limited to, the posting of job vacancies, preparation of offer letters, booking of interviews, the coordination of pre-employment screening documentation and reviewing resumes.

KEY ACCOUNTABILITIES:

·         Must always display professionalism, discretion and sound judgment in dealing with situations that are often extremely sensitive due to the nature of the confidential information handled within this role.

·         Ensure the smooth and efficient management of all administrative tasks for the recruitment life-cycle.

·         Develop and maintain working relationships with hiring managers and executives in the unit. Educate, consult and transfer knowledge of staffing processes to hiring managers.

·         Maintain current shared drives related to the role.

·         Provide input and generate ideas to support the continuous enhancement and evolution of existing processes and tools.

·         Must be diligent in adhering to appropriate processes relating to confidentiality of information.

·         Review and pre screen applications as well as book interviews with Resourcing Consultants and Hiring Managers

·         Preparing Offer Letters and assisting applicants with completion of onboarding paperwork and related activities.

·         Facilitation of Pre Employment Screening processes and coordination with third party vendors as well as Corporate Security.

·         Complete internal performance and rehire checks.

·         Administer screening assessments.

·         Interpret, promote and provide advice on compliance with CIBC's global hiring policies, procedures and standards, as well as external regulatory and legislative requirements.

·         Manage and plan recruitment events and functions.

 

Requirements:
KNOWLEDGE AND SKILLS

• Accuracy/Attention to Detail – Ability to process information with high levels of accuracy.
• Analytical/Forward Thinking – Ability to analyze files in great detail and come up with solutions to keep files moving forward
• Service Excellence – Ability to understand client needs and expectations, provide excellent service in direct and indirect manner, and fulfill customer expectations.
• Confidentiality – Knowledge of practices and policies governing disclosure of information about the organization, business activities and employees.
• Learning – Knowledge of tools and techniques for grasping new concepts, acquiring new ways of seeing things and revising ways of thinking and patterns of behaviour.
• Problem Solving – Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems.
• Communications - Ability to express oneself and communicate with others; recognizing that effective communication is more than just language - it includes tone, style and structure. Ability to gather, clarify and apply information transmitted verbally, while exhibiting a genuine interest toward the speaker. Ability to produce a variety of business documents that demonstrate command of language, clarity of thought and orderliness of presentation.
• Extensive experience in administrative support roles is required.

• Must have 2 - 3 years of professional experience in a recruitment function in a corporate, agency, or similar industry.

• Experience in contact centre recruitment is an asset.
• Excellent multi-tasking and time management skills.
• Strong technical skills in the use and application of MS Office products. Experience with CIBC’s Recruitment Management System, (Taleo), would be an asset.
• Ability to establish and maintain good working relationships and partnerships.
• Demonstrated experience in working in a high-volume deadline oriented environment.