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Customer Service Representative

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Customer Service Representative

CIBC Calgary, Canada
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Location: Yellowknife, CA-NT
Application Deadline: None
Type: Not specified
Career Level: Associate
Salary Range: Not specified
Number of Jobs: 1
Relocation Available: No

Industries

Finance, Banking

Description

CIBC is a leading Canadian-based global financial institution. Through our three major businesses Retail and Business Banking, Wealth Management and Wholesale Banking we provide a full range of financial products and services to 11 million individual, small business, commercial, corporate and institutional clients in Canada and around the world.We invest in our businesses, our clients, our people and our communities to deliver consistent and sustainable earnings to our shareholders. To learn more about CIBCs Lines of Business, please visit our website.

CIBC focuses on what matters to our employees access to career and development opportunities, safe and healthy workplaces, effective training, and positive work-life balance so that employees are able to perform at their best, contribute to their communities and focus on cultivating deeper relationships with our clients.

Every year, CIBC is recognized for its business success, community commitment and employee initiatives. We are proud of this success and are committed to creating an inclusive workplace and an environment where all employees can excel.

To learn more about CIBC and the CIBC Group of Companies please visit CIBC.com.

Job Overview

Imagine working in a fast paced environment where you help clients do their every day banking and receiving something equally as valuable, a smile that says youve made their day easier. At CIBC, youll enjoy an exciting sales and service career thats very rewarding, where youre making a difference in our clients lives every day. So if you haven't thought about a career with CIBC, think again.

As the first person our clients see, you are the face of CIBC and as a result will be relied upon to develop a rapport with customers and provide excellent client service. CIBC offers extensive in-house training to ensure that you have a strong understanding of client needs, CIBC products and services, and the ability to process day-day banking transactions. At CIBC we offer a positive customer experience. Working as a Customer Service Representative, you will help clients achieve what matters to them.

To help you determine whether this position is a match to your skills and interests, please take approximately 90 seconds to watch the following job preview.

Job Requirements

To create a positive client experience by understanding and meeting client needs quickly, professionally and accurately
Identifying new sales opportunities and making quality referrals to colleagues
The ability to work in a multi-tasking environment where a high attention to detail is required in order to balance your cash, credits and other monetary transactions
Demonstrate a strong code of ethics while adhering to and protecting client privacy

What Were Looking For

Successful candidates must exhibit CIBCs values of trust, team work, and accountability
Candidates must have previous experience handling cash in a customer service or sales oriented position
Candidates should have strong interpersonal skills and the ability to work in a fast paced team environment


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