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Customer Service Representative

CIBC Calgary, Canada

Customer Service Representative

CIBC Calgary, Canada

Customer Service Representative

CIBC Calgary, Canada
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Location: Edmonton, CA-AB
Application Deadline: None
Type: Not specified
Career Level: Director
Salary Range: Not specified
Number of Jobs: 1
Relocation Available: No


Finance, Banking


CIBC is a leading Canadian-based global financial institution. Through our three major businesses Retail and Business Banking, Wealth Management and Wholesale Banking we provide a full range of financial products and services to 11 million individual, small business, commercial, corporate and institutional clients in <?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" />Canada and around the world.We invest in our businesses, our clients, our people and our communities to deliver consistent and sustainable earnings to our shareholders. To learn more about CIBCs Lines of Business, please visit our website. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

CIBC focuses on what matters to our employees access to career and development opportunities, safe and healthy workplaces, effective training, and positive work-life balance so that employees are able to perform at their best, contribute to their communities and focus on cultivating deeper relationships with our clients.

Every year, CIBC is recognized for its business success, community commitment and employee initiatives. We are proud of this success and are committed to creating an inclusive workplace and an environment where all employees can excel.

To learn more about CIBC and the CIBC Group of Companies please visit

Job Overview

For more than a century, CIBC Commercial Banking has been helping businesses reach their full potential. Your role as a Director will not be just to lead a team of bankers you will cultivate your team to be banking partners, true champions for our clients businesses, who will be committed to delivering on flexible business solutions, dedicated business expertise and timely business advice to help our clients realize their goals.

This position is an ideal choice for experienced candidates with exceptional leadership skills, developed business credit management skills, a depth of experience in working with commercial banking clients and a passion for working in a client-centric environment that aligns to a strong performance culture. Successful candidates can look forward to putting their people skills to work by building a dynamic team, developing talent and driving business growth through working with mid market companies

Job Requirements

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Provide active leadership and guidance to Commercial Banking Relationship Managers in executing and managing client relationships including delivery of credit and cash management services

Create an environment which fosters exceptional sales and service culture, supports partnering behavior and capitalizes on individuals expertise to provide best in class service and overall relationship management to our clients

Build team and individual capabilities to ensure employees are capable of delivering on Commercial Bankings value proposition

Lead business development activities with prospective and key CIBC clients and represent CIBC in the business community to ensure relationships are developed, solidified and fostered

What Were Looking For

Successful candidates must exhibit CIBCs values of trust, team work, and accountability

Must have Bachelors or equivalent degree in Business, Finance, Accounting, or related field

Must have Strong leadership and people management skills

Must have Highly developed negotiating skills

Must have demonstrated selling skills including a demonstrated ability to identify financial advisory and M&A opportunities with clients

Must have strong client and relationship management skills

Must have advanced knowledge of risk and credit portfolio management

Must have knowledge of a diverse marketplace and the needs of medium-sized businesses

Must have an established profile in the local business community

Demonstrated ability to identify and address deteriorating credit situations

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