Benefits Eligibility and Referral Social Worker A/B Job Listing at Commonwealth of Massachusetts in Boston, MA (Job ID commonwealthma-J32615)
Benefits Eligibility and Referral Social Worker A/BBen Elig & Refer Soc Wrk (A/B)
Dept. of Transitional Assistance
Ben Elig & Refer Soc Wrk (A/B)
Benefits Eligibility and Referral Social Worker A/B
Full-Time or Part-Time:
$43,814.94 to $59,669.22 Annually
Number Of Vacancies:
Please see Comments Section.
This position is funded from the Commonwealth''s annual operating budget.Duties:
IMPORTANT: Offers of employment will be made based on agency staffing needs and may not match location preference. Assignment to work location is done in accordance with the Collective Bargaining Agreement.
GENERAL STATEMENT OF DUTIES:
Under the supervision of Benefit Eligibility & Referral Social Workers of a higher grade or other employees of higher grade:
- Determines initial and ongoing eligibility for transitional assistance programs and employment services.
- Conducts interactive interviews, either by phone or face-to-face, employing the Agency-s PC based eligibility system known as BEACON.
- Ensures completion of initial/ongoing eligibility determination process and delivery of benefits/services within timeliness standards.
- Obtains and verifies client information.
- Calculates accurate benefit levels.
- Performs all tasks related to case maintenance and case management, including referrals to other state agencies, health care providers and other sources as necessary.
- Prepares and delivers explanations of eligibility decisions.
- Issues appropriate benefit authorizations.
- Provides guidance, resources and referral assistance.
- Evaluates and monitors client cases to ensure compliance with applicable rules and regulations.
- Delivers those services required to assist individuals and families transition to work.
- Represents the Agency at appeal hearings.
- Responsible to perform related duties as required.
MINIMUM ENTRANCE REQUIREMENTS:
REQUIRED WORK EXPERIENCE: At least two years of full-time, or equivalent part-time, professional or paraprofessional experience in social work or social casework, claims adjudication, job placement, recruitment, employment counseling, vocational or rehabilitation counseling, credit investigation, educational counseling, legal advocacy, or legal counseling.
- A Bachelor''s or higher degree may be substituted for the required experience on the basis of two years of education for one year of experience.
- One year of education equals 30 semester hours. Education toward a degree will be prorated on the basis of the proportion of the requirements actually completed.
LICENSES: Based on assignment, travel may be required. Those employees who elect to use a motor vehicle for travel must have a current and valid Massachusetts Class D Motor Vehicle Operator''s license or the equivalent from another state.
- Fluency in English; fluency in a second language is desirable.
- Knowledge of the principles and correct usage of the English language for effective written and spoken communication including: grammar, spelling, sentence structure, word meaning and punctuation.
- Knowledge of interviewing techniques.
- Ability to assess, prioritize and organize many tasks.
- Knowledge of social and economic problems of the diverse client population and the related impact on their employability.
- Ability to read, interpret, apply and explain the provisions of the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing agency operations and assigned unit activities.
- Ability to read, interpret and apply Federal, State and local social services programs, laws, statutes and regulations that affect eligibility for financial assistance, such as: worker''s compensation, social security and unemployment insurance.
- Ability to gather and assemble items of information in accordance with established procedures, such as, through questioning and observing individuals and by examining records and documents.
- Ability to communicate effectively both orally and in writing, such as, giving written and oral instructions in a precise, understandable manner, accurately recording information provided orally; and writing concisely with a clear expression of thoughts and the development of ideas in logical sequence.
- Ability to maintain accurate records on information provided either orally or in writing.
- Ability to determine the applicability of client data, to draw conclusions and make appropriate recommendations.
- Ability to deal tactfully and establish and maintain harmonious working relationships with others, including, for example, working in a team setting, functioning successfully in group situations, establishing rapport with persons from different ethnic, cultural and/or economic backgrounds, interacting with and demonstrating empathy to people who are under physical and/or emotional stress and maintaining a calm manner in stressful and/or emergency situations.
- Ability to exercise sound judgment, including the exercise of discretion in handling confidential information. Ability to demonstrate problem solving skills.
- Ability to work under adverse working conditions.
- Ability to use multiple personal computer (PC) based systems and applications.
This is a Civil Service position.
This open continuous posting is for statewide positions available throughout "FY 2014" depending on the individual staffing needs of each Transitional Assistance Office (TAO).
Successful candidates are expected to be assigned to one of the Transitional Assistance Offices listed below:
Western Area - Greenfield, Holyoke, Pittsfield, Springfield (Liberty Street/State Street)
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visithttp://www.mass.gov/hhs/coriand click on "Information for Job Applicants."
How To Apply:
All interested candidates should should send two (2) copies of cover letter and resume with identifying Posting ID #J32615 to:
Department of Transitional Assistance
600 Washington Street, 5th Floor
Boston, MA 02111
Attn: Employment Coordinator
Cover letter and resume may also be sent via email to DTA.HRGeneral@state.ma.us
If you are applying for multiple postings, please submit a seperate resume and cover letter for each job posting.
Please reference Posting ID #J32615 on all correspondence.
Agency Web Address:
Ms. Sonia Bryan, (617) 348-5728
An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
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