Sr Mgr, Product Mkg Buyer Exp. Russia Job Listing at eBay in San Jose, CA

Computer Software, Financial Services

This individual plays a critical role in supporting the aggressive growth of eBay by developing and implementing the buyer experience strategy and requirements for the Global Buying Hub. This position owns the strategic interface between the global business and the Global Product & Technology team in San Jose, and reports to the Sr. Director, Buyer Experience, Global Expansion.
Core responsibilities include:

* Build deep understanding of customer needs from research, customer visits, data & competitive analysis, purchasing funnel, and insights from local country team.
* Lead prioritization of the Product roadmap of the Global Buying Hub, with the right balance between addressing customer needs, improving the overall user experience, and driving business metrics.
* Collaborate closely with the Technology team, User Experience designers and Product Managers to ensure that the product solutions designed and developed for the market deliver to requirements and meets business and customer needs.
* Define and be accountable for the user and product metrics for buyers on the Global Buying Hub.
* Proactively manage relationships with a cross section of eBay teams to stay connected on the latest product developments creating opportunities or impacting the Global Buying Hub.
Success will be measured overall by customer satisfaction and loyalty scores (NPS), GMB growth, and user conversion on the Global Buying Hub.
Job Function: Marketing / Sales