Sr Program Mgr (Technical) Job Listing at EMC in New Hampshire (Job ID emc-336311)
Computer Hardware, Computer Software
Sr Program Mgr (Technical)
Location(s) US - New Hampshire - Nashua
Functional Area(s) Professional Services
Requisition ID 100479BR
Senior Program Manager (technical)
The GSPM manages the lifecycle of assigned products for Global Services from product introduction to EOSL (end of service life) by leading or participating in cross-functional teams that ensure EMC Global Services is ready for the new product or release. The GSPM also represents GS requirements for NPI programs towards product management and engineering to ensure new products can be deployed and supported in a cost effective and TCE-friendly way.
PRINCIPAL DUTIES AND RESPONSIBILITIES
* Formally tracks and communicates status of assigned products, product road maps, short and long term objectives as well as initiatives. This includes program status, program readiness, business and technical issues, operational risks and recommended resolution plans across functional organizations and management.
* Analyzes product-specific support, SRE and Cost of Service data to identify opportunities for xAbility, TCE and cost of service improvements.
* Influences USD engineering to adopt GS recommended product design changes that increase xAbility (serviceability, etc.), improves the Total Customer Experience (TCE) and reduces cost of service.
* Cooperates with all relevant GS entities to identify their requirements and plans to incorporate the new product/release
* Follows EMC product lifecycle processes and NPI program management methodologies for the assigned products/programs.
· Strong product/technology/industry knowledge.
· Strategic planning abilities - prioritize projects and deliverables.
· Ability to lead, motivate and direct a workgroup.
· Ability to work effectively with senior management.
· Good communication and cross-functional skills.
· PMI or Six Sigma certification a plus
· Use of Social media, remote meeting and communication tools
Job Country United States
Job State MA
Business Unit 200 - STORAGE CORPORATE
Job Code 363822 Sr Program Mgr (Technical)
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