Client Relations Manager Job Listing at FCA Healthcare in GA (Job ID fcahealthcare-3711)
Hospital / Healthcare
Client Relations Manager
Job Order Number: 4230B-564992
# of openings: 1
Healthcare organization located inAtlanta, Georgiais IMMEDIATELY seeking a super star Client Relations Manager looking for a ground-breaking company where they can truly shine.
* Bachelor of Science degree required
* 5-7 years of consulting experience
* 1-3 years of exposure to physician revenue cycle or EMR in a, services or consulting capacity
* Demonstrated history of accomplishment bringing positive change through a top-tier consulting firm or on the ground within a physicians' practice
* 1-2 years of experience in direct sales, sales engineering or a demonstrated ability to influence decisions
Has what it takes to build the kind of strong client relationships that result in soaring levels of satisfaction, retention and adoption of additional services.
Can successfully consult with clients to empower them to optimize financial and clinical performance using organization’s products and services.
Possesses the gumption and resourcefulness to drive the up-sell/cross-sell of additional products and services to satisfy customers' business needs and pain points.
Has expert experience driving and tracking key projects, solving complex business challenges and coordinating all aspects of client interaction.
Takes it personally when a client decides to leave for another product or service.
Passionate about changing the way healthcare works and improving electronic medical record systems.
Exceptional business insight - Think cross-functionally and apply knowledge of broad business issues to innovate and forecast (estimate work parameters, expense, and Return on Investment).
Collaborative charisma - Build mutually valuable relationships with clients, stakeholders, peers, direct reports and other internal customers, across all levels and departments.
Persuasive diplomacy - Get others to accept ideas by using convincing arguments, creating win-win situations and responding effectively to your discussion partners or audience.
Decisive determination - Evaluate possible alternatives, make timely determinations and choices with the best information available and initiate appropriate actions to implement decisions.
Management skills - Balance your client needs and work with others in the organization to make things happen. Improve efficiency whenever you see a weak link. Reshape process, projects and people to meet business objectives and build a better experience for clients.
The Client Relations Manager reports directly to a Vice President, Client Development, depending on the assigned segment, and may serve in an individual or people-manager capacity. You must be willing to travel occasionally (10-15%)
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