14 Customer Service Job Openings at First Data Within 50 mi. of Hagerstown, MD

Displaying all 14 results
First Data
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Coordinator

First Data - Hagerstown, MD
Provide a one stop equipment related activation and training experience to sales agents, bankers, relationship managers, and merchants, via inbound and outbound call projects. Perform platform conversions by building terminal download files and performing equipment downloads. Knowledge of all terminals supported by First Data. Job Specific Responsibilities Cand...
Posted Apr 23, 2014   —   Application Deadline: None
First Data
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Client Service Administrator

First Data - Hagerstown, MD
Provides sales channel relationship development through proactive efforts, including outbound calls to clients in order to increase revenue retention. Ensures complete and prompt resolution for moderate to complex operational inquiries from clients directly and other areas within First Data. Identify cross sales opportunities and facilitating implementation and activation. Act as liaison betwee...
Posted Apr 23, 2014   —   Application Deadline: None
First Data
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Client Service Administrator

First Data - Hagerstown, MD
  We are now hiring for Client Service Administrators . Job duties will include   · Making outbound calls to customers to download terminals and complete merchant terminal training. · Acting as key internal/external contact for escalated inquiries as they pertain to merchant and manage...
Posted Apr 22, 2014   —   Application Deadline: None
First Data
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Contact Center Representative

First Data - Hagerstown, MD
We’re now recruiting for Customer Service Representatives who can give the best experience possible to our customer base nationwide. You’ll be our first point of contact for customers, responding to inbound calls on a range of customer issues, from account and balance inquiries to queries about the full range of products and services. You will help our First Data cus...
Posted Apr 18, 2014   —   Application Deadline: None
First Data
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Contact Center Representative

First Data - Hagerstown, MD
We're now recruiting for Customer Service Representatives who can give the best experience possible to our customer base nationwide. You'll be our first point of contact for customers, responding to inbound calls on a range of customer issues, from account and balance inquiries to queries about the full range of products and services. You will help our First Data customers by...
Posted Apr 18, 2014   —   Application Deadline: None
First Data
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Associate Contact Center Technical Specialist

First Data - Hagerstown, MD
The Merchant Activation Representative role is focused on answering incoming telephone calls from merchants and responding to questions/inquires. This role provides support for terminal updates, program downloads, equipment and entitlement training. Additional key responsibilities are as follows: · Answering inbound calls from merchants to complete training an...
Posted Apr 18, 2014   —   Application Deadline: None
First Data
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Director Client Service

First Data - Hagerstown, MD
Develops and executes strategy to deliver day to day service solutions and/or proactive service solutions to top tier Clients OR develops and executes strategy to support departmental needs including training, standard operating procedures, client information database, BIA/BCP, workflow management, strategic projects, and incident response management. Leads a functional area responsible for com...
Posted Apr 16, 2014   —   Application Deadline: None
First Data
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Contact Center Tech Spec

First Data - Hagerstown, MD
At First Data we are committed to not just providing our customers with better products BUT also better experiences.  And we need YOU to help take us there. Do you have a knack for and like connecting with people to create a better product and service experience?   Do you also enjoy utilizing smart devices and have a passion for technical troubleshooting?  Then join our team ...
Posted Apr 10, 2014   —   Application Deadline: None
First Data
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Supervisor Contact Center

First Data - Hagerstown, MD
At First Data we are committed to not just providing our customers with better products BUT also better experiences. And we need YOU to help take us there. Do you have a knack for and like connecting with people to create a better product and service experience? Can you lead a team who enjoys utilizing smart devices and has a passion for technical troubleshooting? Then join our team at First Da...
Posted Apr 10, 2014   —   Application Deadline: None
First Data
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Client Service Representative

First Data - Hagerstown, MD
Work the queue, faxes, incoming mail and emails daily, contacting the clients directly with resolution. Documents customer issues utilizing current on-line information management system. Ensures timely reporting, referral, follow-up and escalation of internal and external client issues to minimize disruption to service and overall impact to First Data clients. Must remain current o...
Posted Apr 09, 2014   —   Application Deadline: None
First Data
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Associate Contact Center Technical Specialist

First Data - Hagerstown, MD
We're now recruiting for Associate Contact Center Technical Specialists who typically supports application, IT hardware and software products (may include POS terminals). Diagnoses and resolves problems using documented procedures and checklists. Handles problem recognition, research, isolation and resolution steps. May support multiple platforms, systems and devices. May req...
Posted Apr 08, 2014   —   Application Deadline: None
First Data
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Client Service Administrator

First Data - Hagerstown, MD
Provides sales channel relationship development through proactive efforts, including outbound calls to clients in order to increase revenue retention. Ensures complete and prompt resolution for moderate to complex operational inquiries from clients directly and other areas within First Data. Identify cross sales opportunities and facilitating implementation and activation. Act as liaison betwee...
Posted Apr 07, 2014   —   Application Deadline: None
First Data
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Senior Contact Center Representative

First Data - Hagerstown, MD
You will be our point of contact on calls that may require deviation from the normal scripting, standard screen, and procedures. A Senior Customer Service Representative may do research on various calls, resolve problems, and promote services to the customers via phone, email or fax. Customer service is the primary function, but may include minimal selling or ...
Posted Apr 07, 2014   —   Application Deadline: None
First Data
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Associate Contact Center Technical Specialist

First Data - Hagerstown, MD
We’re now recruiting for Associate Technical Customer Service Call Center Representatives who can give the best experience possible to our customer base. You’ll be our first point of contact for our customers, responding to a range of calls from merchants, banks, and sales representatives in regards to Point of Sale (POS) terminals and their functionality. You will help o...
Posted Apr 07, 2014   —   Application Deadline: None
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