Manager Windows Systems Engineering Job Listing at First Data in Greenwood Village, CO
The Manager, Information Technology, manages a team of employees responsible for Windows management. Manager of this team is responsible for providing customer focused leadership. This means coaching employees to be efficient, professional, and customer centric while utilizing an advanced technical skill set to resolve day to day issues independently. Ensures staff are compliant with reporting requirements and standard operating procedures. Manages resources to meet or exceed service level requirements as set forth for workflow management through Remedy. Provides guidance, planning and direction for business unit(s), Maintains budgets and proactively allocates resources and time to support the business units or functions they support. Translates strategy into action. Proactively coordinates projects and develops strategies with peers, other technology support teams and our business customers
Job Specific Responsibilities
This position requires that the successful candidate must be a lawful permanent resident or US Citizen.
Business Segment Overview
First Data’s Global Operations and Technology division closely integrates operations, technology and product development to make sure we have the right platforms in place today and into the future to meet the ever changing demands of our partners. With nearly 17,000 employees OT makes sure we offer the security, reliability, speed, and simplicity that our customers look for in a processing provider.
OT is a large organization touching nearly every aspect of First Data service delivery, including; product development; client project delivery; infrastructure operations; global service delivery; information services, strategic sourcing, and enterprise security, risk and compliance into a single end-to-end organization.
First Data is a leading provider of payment solutions for financial institutions and merchants around the world. With over 42 Billion merchant transactions annually and nearly 750 Million credit/debit cards on file, First Data powers the payments value chain in over 80 countries across the globe. We are proud of our extensive customer relationships supporting over 7,000 financial institutions and the largest merchant distribution network in the industry with over 1,200 partners servicing merchants large and small.
Our 25,000 employees are industry experts helping businesses simplify payment processing and improve the customer experience with our broad portfolio of solutions, including: Credit and Debit card issuing and acquiring, STAR® PIN-Debit Network, Point of Sale Terminals and deployment services via our subsidiary, TASQ Technology, Gift Card and Loyalty Solutions, TeleCheck® Electronic Check Acceptance Services, MoneyNetwork® Payroll Distribution, eCommerce and online banking solutions, world-class security services like our new TransArmorsm STAR® CertiflashSM Solutions, and more.
First Data. Beyond the Transaction.
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