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Location: Waterville, ME
Application Deadline: None
Type: Part time
Career Level: Hourly
Salary Range: Not specified
Number of Jobs: 1
Relocation Available: No

Industries

Restaurant, Hospitality

Description

COOK
ESSENTIAL FUNCTIONS

  • Maintain a clean, neat, safe, food handling environment.
  • Maintain a constant state of urgency.
  • Deliver high quality, tasty, hot food to every guest.
  • Be the final quality control checkpoint - be proud of everything.
  • Be considerate of special requests and their importance.
  • Always consider eye appeal as well as taste and temperature.
  • Be a quality maniac! Make sure food arrives at the table at peak quality.
  • Be rush ready, never allow a lack of planning to interfere with the guest's satisfaction.
  • Make products as fast as possible, with precision and fantastic eye appearance.
  • Expedite orders from the window to the dining room. Find runners or run yourself!
  • Inform management of slow-downs and the need to take corrective action.
  • Work as a team-utilize our systems and procedures for maximum efficiency.
  • Alert team members of online orders to insure coordination of all products.
  • Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go.
  • Offer a sincere, personal welcome to every guest entering the restaurant.
  • Smile and make eye contact.
  • Anticipate the guest's needs and react before they need to ask.
  • Create an emotional attachment to our restaurant by helping our guests create great memories.
ICE-CREAM SCOOPER
ESSENTIAL FUNCTIONS
  • Treat our fragile premium ice creams and toppings with total respect and pride.
  • Make products as fast as possible with precision and fantastic eye appearance- each one a work of art!
  • Expedite orders from the window to the dining room.
  • Look for sampling opportunities.
  • Monitor and restock the retail cases, make certain they are always perfectly neat.
  • Coordinate all online orders to insure they are complete and modifiers are correctly done.
  • Make each guest feel important and special, especially kids!
  • Look for ways to go above and beyond for your guests and coworkers.
  • Be the final quality control checkpoint- be proud of everything.
  • Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go.
  • Offer a sincere, personal welcome to every guest entering the restaurant.
  • Smile and make eye contact.
  • Anticipate the guest's needs and react before they need to ask.
  • Create an emotional attachment to our restaurant by helping our guests create great memories.
SERVER
ESSENTIAL FUNCTIONS
  • Smile and welcome every guest to Friendly's, acknowledge new and returning guests differently.
  • When drink orders are received at greeting, arrive with them on a tray.
  • Always recommend an appetizer outside of breakfast.
  • Enter orders into POS immediately.
  • Make each guest feel important and special, especially kids!
  • Look for ways to go above and beyond for your guests and coworkers.
  • Own the entire dining experience.
  • Be the final quality control checkpoint, be proud of everything.
  • Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go.
  • Offer a sincere, personal welcome to every guest entering the restaurant.
  • Smile and make eye contact.
  • Anticipate the guest's needs and react before they need to ask.
  • Create an emotional attachment to our restaurant by helping our guests create great memories.
WELCOMER-GREETER
ESSENTIAL FUNCTIONS
  • Offer a sincere, personal welcome to every guest entering the restaurant.
  • Smile and make eye contact.
  • Anticipate the guest's needs and react before they need to ask.
  • Make each guest feel important and special, especially kids!
  • Help the guest understand the Friendly's experience - check if new or returning.
  • Make the guest aware of specials or featured products.
  • Maximize seating efficiency.
  • Deliver rolled, clean silverware to each table.
  • Wait until each guest is seated before presenting menus open to specials if any.
  • Constantly inspect the dining room to insure tables to be seated are perfectly reset.
  • Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go
  • Create an emotional attachment to our restaurant by helping our guests create great memories.
SPECIFIC JOB SKILLS AND QUALIFICATIONS FOR ALL POSITIONS
  • High School Diploma or equivalent
  • Food Service background / experience preferred.
  • Must have excellent people skills.
  • Must have basic math skills.
  • Must be able to stand and walk for extended period of time.
  • Must know safety information regarding all materials used within the scope of the work


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