Glass Representative Job Listing at GEICO in Macon, GA

Insurance, Finance

Job Duties Responsibilities Even minor traffic accidents or the damage caused by a rock shattering a windshield can be traumatic for our policyholders. It takes a special person to empathize and assist our customers during these situations. As a Glass Claims Specialist, you'll assist our customers that have experienced glass damage to their vehicle.

Through our comprehensive, paid training we'll teach you the fundamentals of handling glass claims and how to take initial loss reports. After training, your main responsibility will be to help our customers throughout the claims process and make arrangements for their glass damage to be repaired.

As a Glass Claims Specialist, you will:
* Receive incoming calls from existing policyholders
* Gather pertinent information to process the glass claim
* Ensure correct payment on claims as well as customer satisfaction
* Educate customers on glass repair and replacement
* Assist other departments as needed
* Maintain customer satisfaction by providing friendly and professional service Candidate Qualifications * High school diploma or equivalent
* Prior customer service experience
* Demonstrated job stability
* Effective verbal and written communication skills
* Excellent computer and multi-tasking skills
* High level of dependability
* Must be comfortable working in a call center environment Salary Information At GEICO, we offer a comprehensive compensation package that includes a competitive salary with annual merit reviews. Shift Information Start Dates: 7/8/13; 8/19/13

Training Hours: M-F - 7:30am-3:30pm or 4pm-12am
Transition Hours: M-F - 9am-5pm with every other Saturday and Sunday 9am-5pm
Work Hours: M-F - 1pm-9pm or 6pm-2am
Weekend Work: Every other Saturday and Sunday with same hours as weekday assignment
Comp days during the week following weekend work Career Opportunities At GEICO, the opportunity for advancement is outstanding! We invest in our associates through training and development to help them reach their career goals and personal aspirations. Our associates average 2 promotions within the first 3 years. At GEICO,

* You'll receive on-going training to help you learn your job
* We encourage your professional development through GEICO
University, our companywide training and development program
* We provide constant coaching and feedback to help you develop
your skills
* There are opportunities to advance your career and become a
lead, coach, trainer, or supervisor

If you are ready for a challenging and rewarding work environment, GEICO has the career path for you. Training Prior insurance experience is not necessary; we provide comprehensive and on-going training!

You'll receive on the job paid training to help you learn what you need to know to assist customers with many different types of requests. Once on the job, associates receive frequent updates and on-going training to keep their knowledge up-to-date and develop their skills. How To Apply Please click Apply Now to complete your application; you will need an active email address and phone number. Additionally, we request that you enter any work experience that you've had within at least the past five years. Once you begin your application you can save it if you need to access it later. About GEICO Driving your career. Insuring your future.

For more than 75 years, GEICO has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing auto insurers thanks to our low rates, outstanding service and clever marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career advancement in a financially stable and rewarding workplace.

Our associates' quality of life is important to us. Full-time GEICO associates are offered a comprehensive Total Rewards Program*, including:

* 401(k) and profit-sharing plans
* Medical, dental, vision and life insurance
* Paid vacation, holidays and leave programs
* Tuition reimbursement
* Associate assistance program
* Flexible spending accounts
* Business casual dress
* Fitness and dining facilities (at most locations)
* Associate clubs and sports teams
* Volunteer opportunities
* GEICO Federal Credit Union

* Benefit offerings for positions other than full-time may vary.

GEICO is an equal opportunity employer. Background and credit checks, hair or urine drug testing, and health assessments are required as part of our pre-employment process. , Job Duties Responsibilities Even minor traffic accidents or the damage caused by a rock shattering a windshield can be traumatic for our policyholders. It takes a special person to empathize and assist our customers during these situations. As a Glass Claims Specialist, you'll assist our customers that have experienced glass damage to their vehicle.

Through our comprehensive, paid training we'll teach you the fundamentals of handling glass claims and how to take initial loss reports. After training, your main responsibility will be to help our customers throughout the claims process and make arrangements for their glass damage to be repaired.

As a Glass Claims Specialist, you will:
* Receive incoming calls from existing policyholders
* Gather pertinent information to process the glass claim
* Ensure correct payment on claims as well as customer satisfaction
* Educate customers on glass repair and replacement
* Assist other departments as needed
* Maintain customer satisfaction by providing friendly and professional service Candidate Qualifications * High school diploma or equivalent
* Prior customer service experience
* Demonstrated job stability
* Effective verbal and written communication skills
* Excellent computer and multi-tasking skills
* High level of dependability
* Must be comfortable working in a call center environment Salary Information At GEICO, we offer a comprehensive compensation package that includes a competitive salary with annual merit reviews. Shift Information Start Dates: 7/8/13; 8/19/13

Training Hours: M-F - 7:30am-3:30pm or 4pm-12am
Transition Hours: M-F - 9am-5pm with every other Saturday and Sunday 9am-5pm
Work Hours: M-F - 1pm-9pm or 6pm-2am
Weekend Work: Every other Saturday and Sunday with same hours as weekday assignment
Comp days during the week following weekend work Career Opportunities At GEICO, the opportunity for advancement is outstanding! We invest in our associates through training and development to help them reach their career goals and personal aspirations. Our associates average 2 promotions within the first 3 years. At GEICO,

* You'll receive on-going training to help you learn your job
* We encourage your professional development through GEICO
University, our companywide training and development program
* We provide constant coaching and feedback to help you develop
your skills
* There are opportunities to advance your career and become a
lead, coach, trainer, or supervisor

If you are ready for a challenging and rewarding work environment, GEICO has the career path for you. Training Prior insurance experience is not necessary; we provide comprehensive and on-going training!

You'll receive on the job paid training to help you learn what you need to know to assist customers with many different types of requests. Once on the job, associates receive frequent updates and on-going training to keep their knowledge up-to-date and develop their skills. How To Apply Please click Apply Now to complete your application; you will need an active email address and phone number. Additionally, we request that you enter any work experience that you've had within at least the past five years. Once you begin your application you can save it if you need to access it later. About GEICO Driving your career. Insuring your future.

For more than 75 years, GEICO has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing auto insurers thanks to our low rates, outstanding service and clever marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career advancement in a financially stable and rewarding workplace.

Our associates' quality of life is important to us. Full-time GEICO associates are offered a comprehensive Total Rewards Program*, including:

* 401(k) and profit-sharing plans
* Medical, dental, vision and life insurance
* Paid vacation, holidays and leave programs
* Tuition reimbursement
* Associate assistance program
* Flexible spending accounts
* Business casual dress
* Fitness and dining facilities (at most locations)
* Associate clubs and sports teams
* Volunteer opportunities
* GEICO Federal Credit Union

* Benefit offerings for positions other than full-time may vary.

GEICO is an equal opportunity employer. Background and credit checks, hair or urine drug testing, and health assessments are required as part of our pre-employment process.