MOAT Billing Support Technician Job Listing at GEICO in Buffalo, NY

Insurance, Finance

Job Duties Responsibilities Under close supervision, receives and responds to questions via the telephone or internet from policyholders, mortgage representatives, and other interested 3rd parties concerning billing information, mortgagee information, and other requests that do not require a Property and Casualty license. Relays information to callers and processes endorsements.

Communicates the multiple payment plan options for at least 10 different partners, each with a minimum of 4 different payment plans/options. Explains these options to our GEICO Property Agency customers. Processes payment transactions. Communicates and explains service fees, late fees, NSF charges, cancellation fees, earned premium, due dates, and future billing by partner, state, and pay plan. Candidate Qualifications *Must be able to speak in a professional manner by telephone.
*Must perform duties at a stationary workstation.
*Must be able to handle heavy call volume and stressful situations.
*Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills.
*Must be able to multi-task.
*Must be able to learn and apply large amounts of technical and procedural information. Salary Information Starting Pay is $26,477 ($13.14/hour). NON-NEGOTIABLE How To Apply Please click Apply Now to complete your application; you will need an active email address and phone number. Additionally, we request that you enter any work experience that you've had within at least the past five years. Once you begin your application you can save it if you need to access it later. About GEICO Driving your career. Insuring your future.

For more than 75 years, GEICO has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing auto insurers thanks to our low rates, outstanding service and clever marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career advancement in a financially stable and rewarding workplace.

Our associates' quality of life is important to us. Full-time GEICO associates are offered a comprehensive Total Rewards Program*, including:

* 401(k) and profit-sharing plans
* Medical, dental, vision and life insurance
* Paid vacation, holidays and leave programs
* Tuition reimbursement
* Associate assistance program
* Flexible spending accounts
* Business casual dress
* Fitness and dining facilities (at most locations)
* Associate clubs and sports teams
* Volunteer opportunities
* GEICO Federal Credit Union

* Benefit offerings for positions other than full-time may vary.

GEICO is an equal opportunity employer. Background and credit checks, hair or urine drug testing, and health assessments are required as part of our pre-employment process. , Job Duties Responsibilities Under close supervision, receives and responds to questions via the telephone or internet from policyholders, mortgage representatives, and other interested 3rd parties concerning billing information, mortgagee information, and other requests that do not require a Property and Casualty license. Relays information to callers and processes endorsements.

Communicates the multiple payment plan options for at least 10 different partners, each with a minimum of 4 different payment plans/options. Explains these options to our GEICO Property Agency customers. Processes payment transactions. Communicates and explains service fees, late fees, NSF charges, cancellation fees, earned premium, due dates, and future billing by partner, state, and pay plan. Candidate Qualifications *Must be able to speak in a professional manner by telephone.
*Must perform duties at a stationary workstation.
*Must be able to handle heavy call volume and stressful situations.
*Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills.
*Must be able to multi-task.
*Must be able to learn and apply large amounts of technical and procedural information. Salary Information Starting Pay is $26,477 ($13.14/hour). NON-NEGOTIABLE How To Apply Please click Apply Now to complete your application; you will need an active email address and phone number. Additionally, we request that you enter any work experience that you've had within at least the past five years. Once you begin your application you can save it if you need to access it later. About GEICO Driving your career. Insuring your future.

For more than 75 years, GEICO has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing auto insurers thanks to our low rates, outstanding service and clever marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career advancement in a financially stable and rewarding workplace.

Our associates' quality of life is important to us. Full-time GEICO associates are offered a comprehensive Total Rewards Program*, including:

* 401(k) and profit-sharing plans
* Medical, dental, vision and life insurance
* Paid vacation, holidays and leave programs
* Tuition reimbursement
* Associate assistance program
* Flexible spending accounts
* Business casual dress
* Fitness and dining facilities (at most locations)
* Associate clubs and sports teams
* Volunteer opportunities
* GEICO Federal Credit Union

* Benefit offerings for positions other than full-time may vary.

GEICO is an equal opportunity employer. Background and credit checks, hair or urine drug testing, and health assessments are required as part of our pre-employment process.