Search for More Jobs

Similar Jobs

Customer Service Representative

OfficeTeam Macon, GA

Customer Service Professional

Virtual Career Solutions LLC Macon, GA
Get alerts for jobs like this Get jobs like this tweeted to you

Locate this job

Location: Macon, GA
Application Deadline: None
Type: Part time
Career Level: Associate
Salary Range: Not specified
Number of Jobs: 1
Relocation Available: No

Industries

Insurance, Finance

Description

Job Duties Responsibilities Are you looking for a rewarding professional career? Do you have the desire to help people? Then GEICO's Emergency Roadside Service (ERS) Department is the place for you! Our ERS Dispatchers are there to help our policyholders when they experience problems with their vehicles. As an ERS Dispatcher, you'll be trained to assist customers in obtaining help when there is a problem with their vehicle, such as locating and dispatching a locksmith or a tow truck. You'll learn about our dynamic industry and prepare to assist customers through our comprehensive, fully paid training program.

As an Emergency Roadside Service Dispatcher, you will:
* Receive incoming calls from existing policyholders
* Gather pertinent information to assist the customer
* Dispatch help to the customer's location
* Negotiate estimated time of arrival to customers with tow truck operators and locksmiths
* Maintain customer satisfaction by providing friendly and professional service Candidate Qualifications * High school diploma or equivalent
* Good customer service skills or prior experience
* Demonstrated job stability
* Solid computer, grammar and multi-tasking skills
* Strong attention to detail, time management and decision-making skills
* Must be comfortable working in a fast-paced, high-volume call center Career Opportunities At GEICO, the opportunity for advancement is outstanding! We invest in our associates through training and development to help them reach their career goals and personal aspirations. Our associates average 2 promotions within the first 3 years. At GEICO,

* You'll receive on-going training to help you learn your job
* We encourage your professional development through GEICO
University, our companywide training and development program
* We provide constant coaching and feedback to help you develop
your skills
* There are opportunities to advance your career and become a
lead, coach, trainer, or supervisor

If you are ready for a challenging and rewarding work environment, GEICO has the career path for you. Training Prior insurance experience is not necessary; we provide comprehensive and on-going training!

You'll receive on the job paid training to help you learn what you need to know to assist customers with many different types of requests. Once on the job, associates receive frequent updates and on-going training to keep their knowledge up-to-date and develop their skills. How To Apply Please click Apply Now to complete your application; you will need an active email address and phone number. Additionally, we request that you enter any work experience that you've had within at least the past five years. Once you begin your application you can save it if you need to access it later. About GEICO Driving your career. Insuring your future.

For more than 75 years, GEICO has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing auto insurers thanks to our low rates, outstanding service and clever marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career advancement in a financially stable and rewarding workplace.

Our associates' quality of life is important to us. Full-time GEICO associates are offered a comprehensive Total Rewards Program*, including:

* 401(k) and profit-sharing plans
* Medical, dental, vision and life insurance
* Paid vacation, holidays and leave programs
* Tuition reimbursement
* Associate assistance program
* Flexible spending accounts
* Business casual dress
* Fitness and dining facilities (at most locations)
* Associate clubs and sports teams
* Volunteer opportunities
* GEICO Federal Credit Union

* Benefit offerings for positions other than full-time may vary.

GEICO is an equal opportunity employer. Background and credit checks, hair or urine drug testing, and health assessments are required as part of our pre-employment process.


 Apply on company website