IT Support Technician (Engineer) Job Listing at Google in London

Media / Publishing, Business Services

* Provide direct user support and administration for Google's corporate resources, tools and applications both on the network as well as through VPN
* Travel occasionally to provide IT support in distributed offices
* Provide hands on and remote support/troubleshooting of integrated video and audio conferencing equipment in conference room and mobile system environments
* Support complex and highly technical equipment (servers, routers, switches, etc.) using established procedures.
* Work with vendors and technical support organizations to coordinate troubleshooting process for all related troubles in a timely manner
Minimum qualifications

* BA/BS degree (In lieu of degree, relevant skills or equivalent experience).
* Understanding of LAN/WAN and mobile computing environments.

Preferred qualifications

* Experience with scripting languages.
* Expertise in deploying and supporting desktops/laptops, phone systems, video conferencing and various wireless devices.
* Ability to adjust quickly to changing priorities and make quick decisions with limited information.
* Support experience with various operating systems (Linux/Mac/Windows).
* Strong customer service, organizational, prioritization, multitasking, communication, and leadership skills.

Area

Google is and always will be an engineering company. We hire people with a broad set of technical skills who are ready to tackle some of technology's greatest challenges and make an impact on millions, if not billions, of users. At Google, engineers not only revolutionize search, they routinely work on massive scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From AdWords to Chrome, Android to YouTube, Social to Local, Google engineers are changing the world one technological achievement after another.
Job details
Team or role:
IT & Data Management

Work schedule:
Full-time

Job level:
Entry

Salary:
Date posted:
Mar 27, 2012

Job location(s):
London, UK
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