Mortgage Customer Service - Raleigh, NC Job Listing at Headway Workforce Solutions in Raleigh, NC (Job ID 73591)

Staffing/Employment

Client located in Raleigh, NC seeks experienced Customer Service Representative.

Great Monthly Bonuses!!!

Qualifications:

Must have Customer Service Skills! Must have mortgage background! Must have collections experience!

Emphasis on excellent phone skills. Ability to make numerous out-going calls. Mortgage and/or Collections experience preferred. The ability to work well independently as well as in a group setting. Experience with Microsoft Excel, Word and Outlook. Will interview by phone.

Responsibilities:

*Contact delinquent borrowers with the attempt to help them get back on track with their mortgage payments. *Follow-up with borrowers for the requested package information sent to them.

*Keep track of packages sent to borrowers.

*Update and maintain database. *Assist with additional tasks that may arise within the department.

Schedule for this position:
Mon, Thurs, Friday 8:30am - 6pm
Wed, Tues 11am - 8pm
Most Sat 8am - 12pm

If you are interested in this position please apply online at www.headwaycorp.com/jobs. NO PHONE CALLS PLEASE

All candidates must be able to pass a background check and drug screen.