Product Quality Assurance Analyst Job Listing at Headway Workforce Solutions in Columbus, OH

Staffing/Employment

Position Summary:

Assists and supports the execution of the day-to-day activities and processes associated with the Quality Assurance testing and inspection of merchandise. Sets priorities for analysis, tracking and documenting issues and ensures the timely and accurate completion of work. Reviews and resolves issues and processes and publishes a variety of QA reports and other necessary communications.

Essential Duties and Responsibilities:

1. Organizes and prioritizes the day-to-day activities of the department related to the monitoring and overall execution of merchandise testing, ISTA transit testing and inspection issues and ensures rapid resolution.

2. Approves, rejects, waives or requests additional testing of merchandise.

3. Responsible for the management and maintenance of all testing activities and issues through use of the third party database, including the development of new functionality on the updated releases to streamline and automate tasks and communications.

4. Oversees and manages all non-routine additional merchandise testing, analysis and inspection associated with testing issue follow-up as well as store, customer and industry/regulatory environment driven issues.

5. Reviews routinely published reports to ensure completeness and accuracy.

6. Ensures the timely creation and distribution of crucial reports and communications regarding merchandise testing and inspection issues.

7. Routinely communicates and works with various internal departments, vendors and third party testing partners.

8. Assists in the technical development of protocols.

9. Monitors and manages the administration, implementation and communication of new and/or revised protocols to ensure timely review, approval and posting on the QA System in accordance with business needs.

Job Requirements:

1. Bachelors degree required; Bachelors in science, engineering or other technical discipline preferred.

2. Minimum of 3 - 5 years work experience in a technical setting such as a laboratory or manufacturing required.

3. Experience with testing and/or QA principles required.

4. Strong skills including a basic proficiency in all MS Office suite applications and the ability to learn other complex proprietary platforms as well as business integration applications required. SAP experience preferred.

5. Excellent conflict resolution, interpersonal and written and verbal communication skills required.

Reports To:
Quality Assurance Manager

Location:
Ohio-Columbus