Banquet Captain Job Listing at HEI Hotels & Resorts in San Diego, CA (Job ID heihotels-13989)

Leisure

Banquet Captain
Location: CA - San Diego - Embassy Suites San Diego Bay - Downtown
Property: Embassy Suites San Diego Bay - Downtown
Relocation Available: No
Type of Position: Non-Management/Hourly
Employment Duration: Full time
Company Overview

HEI views our associates as our greatest resource, and we hire and develop the best.

We have a culture of winning; we embrace change, thrive on challenge and always seek to surpass our personal bests. Defined by our unique business platform, our environment is fast-paced, expansive and ever-evolving…yet stable, consistent, enduring. It is a high-performance culture where innovation and entrepreneurial-spirit are evident; initiative and results are rewarded.

Our people know they're "in on the ground floor" of a company with all the cornerstones of success in place: experienced leaders, steady investors, a strong track record and long-term career potential. And in turn, each of our associates thrive because HEI's distinctly advantaged infrastructure creates a supportive, educational culture as well as unlimited opportunities for personal and professional success on every level. In addition to supporting our associates, we are also passionately committed to supporting the communities in which we work, in building meaningful relationships with our partners and in reducing our impact on the environment.
Come join our engaging and high energy team and help create HEI’s legacy as the leading hospitality owner/operator.

Property Description

An all-suite hotel located minutes from San Diego International Airport, Embassy Suites San Diego Bay - Downtown is the perfect base for guests visiting San Diego. Within walking distance from the San Diego Convention Center and the Gaslamp Quarter District, it offers comfortable suites alongside a host of business and leisure amenities.

Description

Job Description
Lead Banquet team in the serving of guests during banquet functions to ensure positive guest experience.

•Check server and house person Banquet Event Orders (BEO) to ensure that all information is accurate.
•Check room set-up to see that BEO directions are completely followed. Ensure that all public areas are neat and clean.
•Make contact with group representatives. Explain how to make contact if needed throughout function.
•Communicate all BEO changes to catering office and affected departments.
•Coordinate with banquet staff set-ups, changes and time schedules for all functions.
•Operate as a banquet server; setting-up, greeting and serving the guest and breaking-down the function.
•Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
•Recap all banquet checks at end of each day and turn in to Night Audit.
•Know the menu for each function served and be able to explain the major ingredients and preparation method for each item to be served.
•Comply with attendance rules and be available to work on a regular basis.
•Perform any other job related duties as assigned.

Experience, Skills and Knowledge
•Hotel experience preferred.
•Superior communication skills to provide information and associated services to hotel management and guests.
•Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
•Ability to transport up to 30lbs. through a crowded room on a continuous basis throughout the shift.
•Ability to work effectively under time constraints and deadlines.
•Must have the ability to communicate in English.

Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family’s needs as well as Vacation/Sick/Holiday benefits. For your financial wellness HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our ‘YouDecide’ and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
HEI Hotels and Resorts is an equal opportunity employer M/F/V/D