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Title: Director of Sales and Marketing
Job Number: AMM000181
What's your passion? Whether you're
into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we
employ people who apply the same amount of care and passion to their jobs as
they do their hobbies - people who put our guests at the heart of everything
they do. And we're looking for more people like this to join our friendly and
At the moment we're
looking for a Director of a Sales & Marketing to join our energetic,
enthusiastic and passionate team at InterContinental Jordan.
Jordan was established in 1963 and was the first 5 star international
Hotel in Jordan and celebrated its 50th anniversary in March 2013. It is
considered as one of the key hotels within IHG - MEA Hotels. InterContinental
Jordan enjoys a prime location at the heart of the diplomatic area of Amman, on
the summit of one of the seven hills. Located within walking distance of the
old city center, InterContinental Jordan is only a 30-minute drive from Queen Alia
International Airport. The 440 renovated rooms and suites are
equipped with an array of modern amenities and latest technology. The Hotel has
a very large F&B operation with a high contribution to the total Hotel
For meetings and conferences, the hotel is well equipped for
hosting business and social gatherings of every description, with nine flexible
and renovated function rooms that can accommodate from 10 to 1500
guests. Over 500 colleagues are committed to maintaining the highest standards
of luxury, quality and service which define the company.
As a Director of Sales &
Marketing you will be reporting directly to the General Manager and below are
some of the key responsibilities:
Duties and Responsibilities
Develop and implement sales and marketing strategies for
the hotel to ensure revenue and rooms night sales goals are achieved, sales
& market strategies are set, tactical plans are created and implemented and
results are monitored and achieved.
Achieve budgeted revenues and personal/team sales goals
and maximize profitability.
Participate in the preparation of the annual
departmental operating budget, the hotel marketing plan, business plan, and
Create and implement sales plans that drive measurable
incremental occupancy, increase average rates, increase volume, revenue and
market share as well as food and beverage and banquet sales.
Create and develop special events and sales blitzes to
showcase the hotel to potential clients. Attend trade shows and major market
events locally and internationally to promote new business and increase sales
and marketing opportunities for the hotel.
Direct day-to-day sales activities, plan and assign
work, and establish performance and development goals for team members. Provide
mentoring, coaching and regular feedback to help manage conflict, improve team
member performance, and recognize good performance.
Educate, train and motivate sales and marketing teams to
achieve hotel revenue goals. Ensure staff has the information, market data,
tools and equipment to successfully carry out job duties.
Develop and maintain
relationships with key clients and outside contacts (example: guests,
airliners, wholesalers, travel agencies, ad agencies, local community groups) in
order to produce group and/or convention business, to include room sales, food and
beverage sales, and catering/banquet services .
Provide guests with information (example: loyalty
programs, area attractions, restaurants, facility information) to enhance guest
Schedule conventions and/or business group activities at
the hotel and coordinate with other hotel-level departments to facilitate
services agreed upon by the Sales Office and prospective clients.
Communicate to appropriate departments all pertinent information
special needs for arriving
VIPs, large groups, and other key guests.
Lead marketing efforts to upsell guests on hotel
services, offerings, and amenities.
operational problems that reduce the effectiveness
appropriate department on solutions.
awareness and reputation
the brand in the
local community; may serve as the
representatives of local community groups within the
to ensure constant high-profile exposure for the hotel.
communicate and market
of the hotel
are sustainable or
“green” and use
new business opportunities.
advertising agencies, consulting
advertising investments and
High level of passion, enthusiasm and drive for results
Charismatic leader who can inspire and motivate the
Sales & Marketing team
Excellent communication skills across all mediums -
presentation, telephone, correspondence, face to face etc. in English, a 2nd
language is preferred and the Arabic language is an advantage.
Ability to set up a winning team to handle all S&M
activities including corporate sales and marketing, Conference & Events ,
Local and int. PR, local F&B marketing etc.
Experience & ability to develop leading strategies
to drive MICE from both the local & international market
Ambitious and eager to learn, grow and further develop
High level of common sense and high skill of problem
solving and decision making
Drive for results to outperform competition
Proven track of a minimum 3 years’ experience as DOSM in
a 5* luxury hotel
Degree from a university or hotel school preferably in
marketing or tourism/hospitality management
In return, we'll give you a
competitive benefits package including salary, insurances and the opportunity
to progress your career with IHG.
You'll have the chance to work
with a great team of people.
Most importantly, we'll give you Room to be yourself.
Job: Sales & Business Development
Apply on company website