Guest Services Officer, Holiday Inn Singapore Atrium Job Listing at IHG in Singapore (Job ID ihg-SIN001020)

Hospitality, Hotel

Title: Guest Services Officer, Holiday Inn Singapore Atrium
Location: AA_Sth_East-Singapore-Singapore-Singapore City
Job Number: SIN001020
At IHG, everyone has room to be themselves. So what's your passion? Whether you're into Skating, Swimming or Soccer, at IHG we're interested in YOU. We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create Great Hotels Guests Love.

Holiday Inn Atrium Singapore is a spectacular 27 storey atrium style hotel strategically located at the crossroad of Outram and Havelock Roads and is only a 5 minutes walk away from Singapore River.

It is just a short drive from Shenton Way financial centre, Suntec City Convention Centre, Chinatown, Orchard Road shopping belt, Esplanade, Clarke Quay and Boat Quay. The hotel also provides daily scheduled complimentary shuttle bus services to Chinatown, Clarke Quay and Orchard Road for the guests.

For a gastronomic dining experience, visit the Melting Pot Café that offers breakfast, lunch and dinner buffets featuring local Asian and Western delights. For a taste of authentic Cantonese cuisine, visit the contemporary decorated Xin Cuisine Chinese restaurant for Dim Sum specialties and fresh seafood presented by its team of veteran chefs. Chill out at the lobby lounge and enjoy your favorite drink together with soothing music from the live band.

We have excellent opportunity for a Guest Services Officer to join our team!

Key responsibilities and duties of this role include:

*
Greets all guests at all times in a friendly and helpful manner
*
Registers and rooms all arrivals according to established procedures
*
Maintains intimate knowledge of departmental standards and procedures
*
Maintains cashier float and ensures accurate daily report of all money received
*
Responsible and attends to guest's request of using the service of safety box at all times
*
Attends to guest's complaints, inquiries and requests and assist promptly
*
Ensure that the guests depart the hotel with a positive impression of hotel service
*
Performs the audit balances and prepares all works for audit

Qualifications:

Ideally, you'll have some or all of the following things we're looking for:
* Minimum GCE 'O' Level with 1 year of relevant experience
* Able to work shift, weekends and public holidays
* Meticulous
* Competency in Microsoft Office
* Communicate fluently in both spoken & written English
* Able to work independently with minimum supervision

Tell us more about yourself by clicking "Apply Online" now!
Job: Front Office Management