Instant Service Executive - InterContinental Doha Job Listing at IHG in Doha

Hospitality, Hotel

Title: Instant Service Executive - InterContinental Doha
Location: IMEA_MiddleEast-Qatar-QA-Doha
Job Number: DOH000814
Do you see yourself as an Instant Service Executive ?

What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

InterContinental Doha is the authentic urban resort and business hotel in Doha, Qatar. We have 257 guestrooms and eight high quality restaurants and bars serving International cuisine, the longest private 500 meter Arabian Gulf Beach in Doha, an impressive grand ballroom that accommodates up to 800 guests, five flexible function rooms that can host business meetings and social gatherings, outstanding high-tech recreational facilities.

We are looking for charming, confident, sophisticated and internationally-minded people who do all they can to exceed guest expectations. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.

As an Instant Service Executive, you will be under the general guidance and supervision of the Banquet Operation Manager within the limits of established policies and procedures. Assist in overseeing and directing all aspects of administrative fields.

Duties and Responsibilities:
· Coordinates functions and activities with other departments and other sections within the Food and Beverage Department.
· Interacts with clients as appropriate.
· Responsible for overall Banquet Administrations and Secretarial Services.
· To prepare calendar of activities of Banquet Manager.
· To prepare requisitions of supplies or similar.
· Maintain and establishes effective employee relations.
· Perform related duties and special projects assigned.
· Assist the Banqueting Manager in accomplishing goal report.
· Provide feed back to the Banqueting Manager or Assistant Banqueting Manager on changing marketing conditions. Trends in competitions potential market areas that should/can be covered as a result of direct sales solicitations.
· Conducts, Arrange and accompanies clientele in regards with post meeting evacuations, inspection trip to banquet rooms and facilities ensure that all the expectations are met.
· Disseminate sales related information to other departments as appropriate through Banqueting Manager or Assistant Banqueting Manager.
· Attends and participates in the formal training held by manpower or outlets in regard to Food and Beverage service standard quality expectation and future career development.
· Attend the clients comments, complaints and requesting regarding Food and Beverage service, qualities, arrangements, functions arrangements and significant activities in supervisors log book/contact book, inform notifies and discuss with Banqueting Manager or Assistant Banqueting Manager.
· Attend and contributed to banquet meeting and briefing.
· Knows the product inside / all restaurant menus, as well as service.
· Perform any duties related and special project as assigned

In return we'll give you a competitive tax-free financial and benefits package including uniform, free meals, free accommodation, employee recreational facilities, free internet service, free transportation, hotel discounts worldwide and the chance to work with a great team of people.

You'll join a team passionate about delivering memorable experiences that make our guests feel special, making InterContinental Doha a great place to work. Most importantly, we'll give you Room to be yourself

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

We are an equal opportunities employer.

Qualifications:

· Minimum 2 years experience in a 4* or 5* Hotel Front Office Department or Food & Beverage Administration
* Hospitality Diploma or Degree
· Excellent customer relations, problem solving, time management and administration skills
· Working knowledge of hotel property management systems such as Opera, etc.
· Understanding of point of sales systems such as Micros
· Excellent communication skills
· Arabic speaking an advantage, but not a must
* Presentable, well groomed, good physical appearance
Job: Conference & Banqueting