Home Care PCP Job Listing at InnovAge in Denver, CO

Nonprofit, Healthcare

Position Summary
Under the supervision of the VP of Home Care, the Denver Program Manager and the Area Manager, the Personal Care Worker (PCW) is responsible for providing and assisting participants with activities of daily living, restorative and supportive care necessary to the preservation of the home environment.

Essential Functions and Work Duties
The following essential functions of this position are performed personally, in cooperation with your supervisor, and/or in coordination with other staff. Additional work functions and duties may be assigned.
PARTICIPANT CARE
•Performs tasks as assigned by the Home Care Services Registered Nurse as instructed, ensures that instructions given are thoroughly understood.
•Aids participants with the Instrumental Activities of Daily Living (IADL) that include; bathing, dressing, grooming, hair care, mouth care, eating, hand/foot nail care and toileting.
•Assists participants with restorative and supportive care that include; ambulating, positioning and transferring.
•Maintains order and cleanliness in participants' home by assisting participants with cleaning, changing bed linens, laundry, meal preparation, grocery shopping and other routine household chores as assigned.
•Develops/collects shopping lists from participants, purchases and stores items in participant homes. Gathers appropriate input from the interdisciplinary team regarding the health concerns, personal wishes and status of the personal needs account.
•Orders supplies from the Adult Day Health Center (ADHC) as needed for the performance of household chores.
•Reports pertinent participant information regarding participants in a timely manner to appropriate team members and acts promptly in the case of emergency situations.
•Sends all receipts for purchase of groceries and home supplies to the Accounting Department and follows appropriate accounting systems for purchasing items for participant care.
•Documents services provided to participants in a timely and consistent manner utilizing the CareWatch and DAR systems. Completes flow sheets for medical records in a timely manner when CareWatch is down.
•Maintains a safe environment for participants and self and displays awareness of, and reports, safety and/or reverse hazards.
•Participates in participants' care planning through cooperation with multidisciplinary teams.

Other Responsibilities
•Demonstrates a commitment to the quality improvement process and the philosophy of continuous improvement; identifies and responds actively and with sensitivity to the needs of all concerned; participates as a team player in all phases of the organization; and is open and responsive to change.
•Communicates and interacts with co-workers and all others in a pleasant and professional manner at all times.
•Maintains strict confidentiality of personnel data, proprietary information, and sensitive materials as required.
•Maximizes cost efficiency and productivity in the use of all resources of the department and organization.
•Attends all required department events, staff meetings, and any other job-related functions. Attends and successfully completes all mandatory trainings.

•Does not communicate with any news media or volunteer business information to other agencies. Directs public relations issues to the appropriate person.
•Does not enter into any contract without approval which commits the organization to any obligation, or which transfers company assets to any outside interests, or which involve expenditures of a capital nature.
•Performs within position and personal limitations and provides information to employees, co-workers, business contacts, and others only as able and appropriate for position.

Requirements Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
•High School Diploma or GED required.
•A minimum of one year working with the frail or elderly is required.
•Requires personal transportation, valid state issued driver's license, good driving record and auto insurance as required by law.

Computer Skills
•Must be computer proficient and possess experience with Microsoft Word, Excel, and Outlook.
•Must be able to quickly learn specific software and new applications.

Mathematical/Financial Skills
•Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Language Skills
•Ability to read, analyze and interpret regulations and other documents.
•Strong interpersonal skills and ability to effectively and tactfully present information to, and communicate with, co-workers, employees, and others.
•Possess exceptional English written and verbal communication skills, including accurate grammar and business correspondence knowledge.
•Ability to read and write memos, reports, and correspondence that conform to prescribed style and format.

Reasoning Ability
•Ability to define problems, collect data, establish facts, and draw valid conclusions.

Other Skills and Abilities:
•Able to establish and maintain cooperative and positive working relationships.
•Organized, detail-oriented, courteous, proactive, self motivated, dependable, and trustworthy.
•Even-tempered and able to balance multiple tasks in accordance with changing deadlines and priorities in a fast-paced environment.
•Ability to work sensitively and effectively with individuals of diverse ethnic and cultural backgrounds.

General Job Performance Requirements
Meets/exceeds established performance goals. Additional performance requirements may be communicated.
•Alignment with Company Goals Objectives – Supports the organization's mission, vision, and values and holding self accountable for applying these principles daily and personally living them when working with co workers, participants, clients, and all other business contacts.
•Adherence to Company Policy – Follows and enforces guidelines as established by policies. Conforms to company and job standards and requirements. Shows respect for others. Acts in the best interests of the company at all times. Serves as an example for others. Conducts business in an ethical fashion.
•Job Knowledge – Demonstrates a thorough understanding of his/her job processes and procedures. Integrates knowledge to efficiently accomplish job requirements. Efficiently uses resources (including staff and management) to obtain additional knowledge.
•Cooperativeness – Consistently supports management decisions as demonstrated by his/her actions. Demonstrates a 'can do' attitude by responding positively to instructions. Follows instructions and works harmoniously with others to complete the job or task.
•Commitment – Commits to his/her job and to the success of the company. Continuously puts forth the effort to achieve goals and continuous quality improvement. Degree to which employee goes the extra step to ensure job/task completion. Takes initiative to offer ideas to improve processes or results.
•Safety – Maintains a safe work place. Reports all unsafe work conditions to supervisor and/or Safety Loss Control Manager and works in conjunction with supervisor, Safety Loss Control Manager, and staff to correct unsafe work conditions. Follows and enforces all safety policies.
•Quantity of Work / Productivity – Produces at a high volume. Always puts forth the effort to maximize productivity. Meets or exceeds established work deadlines. Engages in a productive work effort whenever possible. Meets goals and objectives.
•Quality of Work – Produces work that is accurate and reliable. Accomplishes work quickly and efficiently. Works in a thorough and organized manner while minimizing down time. Results are consistently within acceptable quality standards.
•Reliability – Completes responsibilities with minimal direct supervision. Follows through with assigned jobs and tasks all the way through completion. Puts forth the effort to achieve goals and objectives under varying circumstances.
•Attendance – Meets or exceeds punctuality and attendance expectations/requirements. Faithfully reports to work and conforms to scheduled work hours. When necessitated, follows call-in procedures and informs others of absences.
•Communication – Exhibits good interpersonal skills. Develops and fosters professional relationships with co-workers, participants, clients, and vendors. Keeps others informed as directed by operational demands and need-to-know. Keeps self informed of announcement made via established company venues.
•Confidentiality – Maintains confidentiality of employee, participant, and client data/information, and any other sensitive organization information as appropriate.

Physical Demands
Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
•Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination.
•Requires standing, walking, pushing, bending, kneeling and reaching at arm's length and overhead in community for prolonged periods of time.
•Must be able to transfer participants needing total assist.
•Must be able to make home visits to participants who live in non-handicapped accessible dwellings.
•Requires the ability to lift/carry up to 65 pounds and push or pull objects exceeding 150 pounds, using appropriate body mechanics.
•Requires intermittent driving throughout the day, between participant's homes and the centers.

Visual, Hearing and Communication Requirements
•Requires corrected vision, including close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
•Requires hearing to normal range and must be able to communicate effectively verbally and in writing with co-workers, vendors, participants, and others for work-related purposes.

Materials, Tools Equipment, Work Aids
•May require use of wheelchair, medical equipment, gait belts, sliding board, bedside commode, shower equipment, and other work aids.

Work Environment
Work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pressure Factor
•May require working under stressful conditions.
•Working conditions may be noisy and crowded, fluctuating indoor temperatures, and humidity around showers/bathrooms.
•There may be moderate pressure to meet transportation timelines while dealing with frail and confused participants.
•May be subject to participants that may have the potential for verbal or physical aggression.

Environmental Conditions
•May be exposed to a risk of bodily injury through contact with moving instrumentation, toxic substances, medicinal preparations, bodily fluids, cleaning supplies, communicable diseases and any other conditions common in a home environment.
•May be Subject to unpleasant odors and living conditions of participants.
•May be subjected to adverse driving conditions including wet, icy, slushy and snow-packed roads.