11654br Job Listing at International Game Technology in Gulfport, MS
Req No. 11654BR
Position Name Systems Engineer III
Location MS - Gulfport
Employment Status Full Time
·Ideal candidate will possess an in-depth knowledge of operating systems, relational databases and network infrastructures as it relates to field support / systems related technical expertise.
·Lead or participate in installation projects that typically impact several major product lines or customers.
·Lead or participate in multiple projects to plan, test and install the equipment, network systems and software.
·This position will interact directly with Customer, End Users, Casino Services and the Global Support Center to ensure customer satisfaction during the installation, go live and on-going service during contract periods.
·The position will be the technical customer contact for IGT product related issues and will maintain an onsite presence to resolve issues and investigations that occur during or after a project.
·Carry out activities related to new installations, maintenance and upgrades of IGT Gaming Systems software applications.
·Conduct and lead technical analyses to plan, test and install the equipment, network systems and software.
·Troubleshoot and solve field problems with installation / maintenance / upgrades in resourceful and effective ways.
·Lead the definition of or defines the specifications for required computer and communications equipment for the installation of gaming platforms / systems / applications.
·Provide input to the development of field installation standards. Work is subject to regular supervisory oversight at defined project / task milestones.
·Must be able to Escalate complex technical issues or requests to gain cooperation at levels of mid- management.
·Flexibility of work location is a must.
·Frequent extended travel required – Average 50% but could be up to 70%
- Bachelor's degree or equivalent
- 5-8 years of experience with systems installation / maintenance/ Upgrades / Network security
- Frequent and extended travel mandatory based on business needs
- A through working knowledge of PC and Server operating systems (i.e Windows) and MS Office Suite is required.
- Network technologies
- SQL deployment / administration
- Gaming Systems Technologies preferred
- Has in-depth proficiency in multiple relevant systems installation / maintenance/ upgrade processes with knowledge in these areas:
·WindowsNT/2000/2003/2008R2, SQL deployment/administration, network design, server clustering, virtualization, SAN management and administration, CMDB, ITIL practices or hardware/software set-up and installation.
·Experience required with setting up network design and implementation
Posting Code: ~m~
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