Accounting Team Manager - Central Bill Recon Dept Job Listing at J.P. Morgan in IL, Illinois

Finance

About JPMorgan Chase: JPMorgan Chase Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.3 trillion and operations in more than 60 countries. The Firm is a leader in investment banking, financial services for consumers, small-business and commercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average, JPMorgan Chase Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. The headquarters for JPMorgan Chase is located in New York. J.P. Morgan Chase Co. has six lines of business:

• Asset Management
• Card, Merchant Services and Auto Finance
• Commercial Banking
• Consumer and Business Services
• Investment Banking
• Treasury Securities Services

JPMorgan Chase holds leading positions in most major categories it competes in across its peer group. JPMorgan Chase reported full-year 2011 earnings of $19 billion on revenue of $99.8 billion. The firm continues to successfully navigate through the intense credit and capital markets turbulence, protecting the company and capitalizing on any opportunities that present themselves. The firm has a history of showing leadership during times of financial crisis and will continue to build on that legacy. Culture: JPMorgan Chase is committed to building vibrant communities, preserving the environment and promoting an inclusive culture that benefits its shareholders, customers, employees, neighbors and future generations. A select few awards include:

• Most Admired Companies by FORTUNE magazine
• Most Respected Companies by Barron's magazine
• Top 50 Companies for Diversity, Diversity Inc magazine
• Top Companies for Executive Women by National Association for Female Executives (NAFE)
• 100% rating on the Corporate Equality Index, measuring treatment of gay, lesbian, bisexual and transgender employees and customers
• Earned a gold rating for the U.S. Wellness Program Best Employers for Healthy Lifestyles by the National Business Group on Health

CARD, MERCHANT SERVICES AUTO FINANCE Card, Merchant Services Auto Finance (CMSAF) has nearly 28,000 employees, who serve more than 50 million U.S. customers through three key businesses: Card Services, Paymentech, Auto and Student Lending. We are one of the nation's largest credit card issuers, with more than $130 billion in loans and more than 65 million credit cards in circulation. Millions of customers in the U.S. and Canada used Chase cards to meet $343 billion of their spending needs in 2011. Through our merchant acquiring business, Chase Paymentech, we are a global leader in payment processing and merchant acquiring. The company's proprietary platforms enable integrated solutions for all payment types, including credit, debit, prepaid stored value and electronic check processing; as well as digital, alternative and mobile payment options. In 2011, Chase Paymentech processed more than 24 billion transactions. As part of our Auto Finance Student Lending business, consumers can obtain loans through more than 16,200 auto dealerships and 2,200 schools and universities nationwide. We have relationships with over 75% of all U.S. automotive dealers, and we offer school-certified private student loans through Chase Select SM . Position Purpose: Team Manager must effectively balance strong leadership, coaching and management skills. The ability to motivate and influence performance in an Operations environment is a necessity. The candidate must be able to build relationships with all levels of leadership and business partners. A successful team manager must be flexible and can easily adapt to change. The candidate will have approximately 12 direct reports and be responsible for the success of their team. Team Managers assign work, set priorities, continuously track performance, and monitor service levels throughout the day. The Team Manager will consistently review identify new opportunities to ensure daily operations run efficiently. This candidate should be able to surface problems and execute resolution. This individual willreport to an onsite Team Leader. Specific Duties and Responsibilities: Employee Development: Facilitate and coach individuals in advisor roles in areas such as; customer service, scorecard metrics, business initiatives and goal career development Continuously manage scorecard performance and quickly act on outliers and opportunities Consistent communication on key messages with direct reports Provide coaching and document appropriate findings in areas such as; quarterly reviews, goals and objectives, corrective action and counseling (PMC, Meeting Record, PIP, etc.) Lead team and address morale initiatives Responsible for monitoring, scoring and providing feedback to each direct report on a timely and monthly basis. Business Management: Represent and take the lead on business initiatives and participate in projects Be an active participant on monthly business reviews, deep dive sessions, brown bag, town halls and business meetings Monitor and ensure daily service levels, staffing, and quality to ensure business goals are achieved. Create reporting necessary to clearly communicate the state of the business. Talent Acquisition: Coordinating new hire interviews, complete due diligence, recommend candidates for hire, and finalize onboarding process Build a robust relationship with our recruiting partners (internally and externally) to ensure the candidate has the right talent necessary to perform the job requirements. Collaborate on open positions and ensure candidate consistency Provide timely feedback for all candidates interviewed internally Strategic Initiatives: Communicate the business strategy vision to your direct reports which align to the yearly business goals and objectives Discuss goals with all direct reports to ensure awareness and gain participation Creating a culture where change is embraced and allows for innovative thinking Support and provide guidance to our employees on all HR related issues by liaising with our HR business partners, offering direction while maintaining consistency Participate in strategic training initiatives including; identifying opportunities, PBDM, and other leadership development. Supporting all audit initiatives including clean desk policy, monitoring process and procedures, and onboarding/offboarding, RAMP Identify opportunities, escalate as appropriate, develop a plan for resolution and follow-up to completion Rewards and Recognition: Develop and administer rewards and recognition programs Create a culture to ensure participation in volunteer work, charitable drives, and site wide events. Incentivize advisors through different means (both monetary and non-monetary), on a consistent basis Continuous gathering of innovative ideas, pulse check the environment, monthly team meetings and one on ones Budget Finance: Be a thought champion to create innovative cost saving ideas