Client Implementation Project Manager/Business Analyst, Corporate and Investment Bank Job Listing at J.P. Morgan in Hong Kong

JPMorgan Chase

J.P. Morgan

Location:
Posted: 02/19/2013
Refreshed: 05/20/2013
Application deadline: None
Type: Full time
Career Level: Not specified
Salary Range: Not specified
Number of Jobs: 1
Relocation Available: No
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Industries
Finance
Description
About J.P. Morgan Corporate Investment Bank J.P.Morgan's Corporate Investment Bank is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Programme Overview As part of the Market Initiative portfolio, the Client Facing Technology (CFT) program is a key Investment Bank initiative with a remit to create best-in-class technology to facilitate post trade functionalities to clients in a more user friendly, transparent, and seamless way. A number of functional streams are developing capabilities across Client Onboarding and Document Management, Trade Life Cycle, Collateral Management, Confirmations, Reporting and Query Management. The functional streams are truly cross product and cross business in nature encompassing the Markets, Clearing, Prime Services and FO businesses with services covering FX, Equities, Rates, Credit and Commodities. This is complemented by the Client Implementation stream which focuses on client experience, client implementation and client based change. The program offers the right candidate the opportunity to work on leading-edge deliverables with significant exposure to internal product functions (Sales, Operations, Technology) and the Investment Banks (IB) largest clients. Role Description The successful applicant will be part of a global team delivering the key aspects of the Client Implementation agenda, specifically for the Asia region. The role is primarily a project management position, which will involve driving, structuring, planning and implementing to Asia and Global clients for the JPMM Post Trade program. In addition, business analysis skills will be required in order to understand and articulate the Asia business drivers and requirements to internal stakeholders. The role will work across multiple client facing departments as well as trading, legal, credit, operational and technology groups internally, as well as have direct contact with JP Morgan's largest clients. The successful candidate will own a variety of tasks, including:
  • Design of the Asia client implementation plan
  • Evolve global client change processes and plans to optimise the client experience for Asia based clients
  • Understand and articulate the strategic vision and current functionality to internal stakeholders
  • Work with the client facing teams, feedback analysis and various MIS sources to drive through client change that brings quantifiable client benefit that is in line with the Post Trade strategic vision
  • Clearly document the Asia client/market drivers/benefits and associated requirements
  • Manage the interlock to ensure success handoff to functional stream leads
  • Partner with the functional stream leads to gain commitment and to generate a comprehensive project plan that delivers solutions to address client needs.
  • Generate and own the Asia Client Implementation stakeholder communication strategy
  • Design and implement an appropriate Asia Client Implementation governance model
  • Partner with the client facing stakeholders and functional leads to set priorities and resolve competing demands
  • Articulate and manage all client change risks, issues and dependencies
  • Detail project status in written reports and review meetings
The successful candidate will have the opportunity to contribute to:
  • The strategic Post Trade JPMM vision
  • Client feedback analysis
  • Portal and application client analysis
  • Benefit realisation analysis
  • The JPMM Post Trade marketing agenda
  • The JPMM Post Trade support agenda

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