Browse Jobs

Save This Search

Refine Your Search

Show more Show less
Displaying results 1 - 15 of 100

Customer Service Representative I

Celtic Insurance Company - Waltham, MA

Position Purpose: Respond to customer inquiries via telephone and written correspondence in a timely and appropriate manner. Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources Provide assistance to members and/or providers regarding website regi...

Application Deadline: None

Senior Customer Service Representative

Celtic Insurance Company - Waltham, MA

Position Purpose: Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner. Qualifications Education/Experience: High school diploma or equivalent. 3+ years of call center customer service experience preferably in a healthcare or insurance environment. 1+ years of managed care experience preferred. Associate's degree and...

Application Deadline: None

Trainer II (Claims)

Celtic Insurance Company - Waltham, MA

Position Purpose: Responsible for developing and conducting a variety of training programs and/or auditing tools. Conduct training needs analyses to determine specific training needs for department staff and evaluate effectiveness Identify, develop and conduct appropriate training programs, including selecting and designing appropriate training aids Facili...

Application Deadline: None

Customer Service Representative II , Outbound

Celtic Insurance Company - Waltham, MA

Position Purpose: Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner Qualifications Education/Experience: High school diploma or equivalent. Associates degree and claims processing, billing and/or coding experience preferred. 1+years of experience in Medicare, Medicaid managed care or insurance environment. 3+ yea...

Application Deadline: None

Senior Customer Service Representative

Celtic Insurance Company - Waltham, MA

Position Purpose: Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner. Qualifications Education/Experience: High school diploma or equivalent. 3+ years of call center customer service experience preferably in a healthcare or insurance environment. 1+ years of managed care experience preferred. Associate's degree and...

Application Deadline: None

Workforce Analyst I

Celtic Insurance Company - Waltham, MA

Position Purpose: Use ACD phone system to assist with maximizing the effectiveness of scheduling, systems, performance metrics, data analysis, reporting and overall operational functions for all lines of business and all locations. Evaluate staffing adjustments and re skilling of agents as necessary to provide adequate phone coverage. Monitor real-time call activity at various call c...

Application Deadline: None

Referral Specialist I

Celtic Insurance Company - Brighton, MA

Position Purpose: Assist in monitoring utilization of medical services to assure cost effective use of medical resources through processing prior authorizations. Initiate authorization requests for outpatient and inpatient services in accordance with the prior authorization list. Route to appropriate staff when needed. Verify eligibility and benefits Answer ...

Application Deadline: None

Senior Customer Service Representative

Celtic Insurance Company - Waltham, MA

Position Purpose: Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner. Qualifications Education/Experience: High school diploma or equivalent. 3+ years of call center customer service experience preferably in a healthcare or insurance environment. 1+ years of managed care experience preferred. Associate's degree and...

Application Deadline: None

Customer Service Representative I (Member)

Celtic Insurance Company - Waltham, MA

Position Purpose: Respond to customer inquiries via telephone and written correspondence in a timely and appropriate manner. Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources Provide assistance to members and/or providers regarding website regi...

Application Deadline: None

Trainer II (Claims)

Celtic Insurance Company - Bedford, NH

Position Purpose: Responsible for developing and conducting a variety of training programs and/or auditing tools. Conduct training needs analyses to determine specific training needs for department staff and evaluate effectiveness Identify, develop and conduct appropriate training programs, including selecting and designing appropriate training aids Facili...

Application Deadline: None

Senior Customer Service Representative

Celtic Insurance Company - Waltham, MA

Position Purpose: Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner. Qualifications Education/Experience: High school diploma or equivalent. 3+ years of call center customer service experience preferably in a healthcare or insurance environment. 1+ years of managed care experience preferred. Associate's degree and...

Application Deadline: None

Manager, Customer Service

Celtic Insurance Company - Waltham, MA

Position Purpose: Plan and manage assigned customer service function at the health plan to meet overall business goals and objectives. Manage the workflow of the customer service function and communicate standards Analyze department performance; develop, implement and maintain production/performance standards in line with Company goals and objectives Ensure ...

Application Deadline: None

Referral Specialist I/Letter Writer

Celtic Insurance Company - Waltham, MA

Position Purpose: Assist in monitoring utilization of medical services to assure cost effective use of medical resources through processing prior authorizations. Initiate authorization requests for outpatient and inpatient services in accordance with the prior authorization list. Route to appropriate staff when needed. Verify eligibility and benefits Answer ...

Application Deadline: None

Customer Service Representative I (Provider)

Celtic Insurance Company - Waltham, MA

Position Purpose: Respond to customer inquiries via telephone and written correspondence in a timely and appropriate manner. Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources Provide assistance to members and/or providers regarding website regi...

Application Deadline: None

Customer Service Representative I

Celtic Insurance Company - Waltham, MA

Position Purpose: Respond to customer inquiries via telephone and written correspondence in a timely and appropriate manner. Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources Provide assistance to members and/or providers regarding website regi...

Application Deadline: None