Jobs at DialAmerica

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Call Center Agent

DialAmerica - Gray, TN

Join our family of talented Call Center Agents who “Just Sound Better!” Earn top dollar for your performance and feel good representing nationally known companies. No cold calling - all leads provided – warm call sales approach! Experienced professionals are always welcome, and entry-level candidates are encouraged to apply. Small training classes, one-on-one coaching, and our proven strategy g...

Application Deadline: None

Jr. Programmer Analyst - Entry Level

DialAmerica - Mahwah, NJ

GREAT OPPORTUNITY FOR A NEWER GRAD LOOKING TO START A PROGRAMMING CAREER! Seeking an entry level Programmer for our Software Engineering Department at our Corporate Headquarters in Mahwah, NJ. This position involves software development and maintenance along with support of our auto-dialer system. The ideal candidate will possess a Bachelor degree in Computer Science, Math or another related...

Application Deadline: None

Recruiting & Retention Manager

DialAmerica - Greenville, SC

DialAmerica is currently hiring for our Recruiting & Retention Manager position. The Recruiting and Retention Manager assists the Manager of Contact Center Operations to meet the recruiting needs of the call center. The primary function of this position is to drive the quantity, quality, and retention of our Agent workforce to meet our Center and Client needs.

Application Deadline: None

Workforce Analyst

DialAmerica - Athens, GA

We are currently looking for an analyst to assist in developing and delivering accurate and cost-efficient volume forecasts, and agent workforce schedules for our call center activities, both real-time and planned. You will be required to understand the business trends and patterns that effect agent performance and service level attainment by the following: •Interpret, research and evaluate ...

Application Deadline: None

Customer Care Representative

DialAmerica - Athens, GA

We are currently hiring for our inbound customer care representative position. As a customer care representative you will be working with our industry leading clients. Job Responsibilities: •Answer customer requests or inquires concerning services, products, billing, etc •Upsell products and/or services to the customer •May be required to work in one or multiple queues /skill...

Application Deadline: None

Bilingual Quality Analyst

DialAmerica - N. Charleston, SC

Come join the DialAmerica family. We have openings for Bilingual Quality Analysts for our evening and weekend shifts. Our Analysts verify telesales confirmations by listening for script adherence, the sale outcome codes and that the customer has an overall understanding and acceptance of the presented offer. Additionally, Analysts may be responsible for calling back customers to reconfirm previ...

Application Deadline: None

Team Leader

DialAmerica - Orlando, FL

We are currently hiring Team Leaders to lead, manage and motivate our Call Center Agents to succeed! You will develop, coach and manage a team of talented Agents to exceed client and company goals. We enhance customer accounts by phone for industry-leading and nationally known companies. Join our family of talented management staff to ensure that our Agents always “Just Sound Better!” This ...

Application Deadline: None

Team Leader

DialAmerica - Indianapolis, IN

We are currently hiring Team Leaders to lead, manage and motivate our Call Center Agents to succeed! You will develop, coach and manage a team of talented Agents to exceed client and company goals. We enhance customer accounts by phone for industry-leading and nationally known companies. Join our family of talented management staff to ensure that our Agents always “Just Sound Better!” This ...

Application Deadline: None

Quality Analyst

DialAmerica - N. Charleston, SC

Come join the DialAmerica family. We have openings for Quality Analysts for our evening and weekend shifts. Our Analysts verify telesales confirmations by listening for script adherence, the sale outcome codes and that the customer has an overall understanding and acceptance of the presented offer. Additionally, Analysts may be responsible for calling back customers to reconfirm previous offers...

Application Deadline: None

Evening Call Center Agent

DialAmerica - San Diego, CA

Join our family of talented Call Center Agents who “Just Sound Better!” Earn top dollar for your performance and feel good representing nationally known companies. No cold calling - all leads provided – warm call sales approach! Experienced professionals are always welcome, and entry-level candidates are encouraged to apply. Small evening training classes, one-on-one coaching, and our proven st...

Application Deadline: None

Evening Call Center Agent

DialAmerica - Port Richey, FL

Join our family of talented Call Center Agents who “Just Sound Better!” Earn top dollar for your performance and feel good representing nationally known companies. No cold calling - all leads provided – warm call sales approach! Experienced professionals are always welcome, and entry-level candidates are encouraged to apply. Small evening training classes, one-on-one coaching, and our proven st...

Application Deadline: None

Evening Call Center Agent

DialAmerica - Mahwah, NJ

Join our family of talented Call Center Agents who “Just Sound Better!” Earn top dollar for your performance and feel good representing nationally known companies. No cold calling - all leads provided – warm call sales approach! Experienced professionals are always welcome, and entry-level candidates are encouraged to apply. Small evening training classes, one-on-one coaching, and our proven st...

Application Deadline: None

Evening Call Center Agent

DialAmerica - Erie, PA

Join our family of talented Call Center Agents who “Just Sound Better!” Earn top dollar for your performance and feel good representing nationally known companies. No cold calling - all leads provided – warm call sales approach! Experienced professionals are always welcome, and entry-level candidates are encouraged to apply. Small evening training classes, one-on-one coaching, and our proven st...

Application Deadline: None

Evening Call Center Agent

DialAmerica - El Paso, TX

Join our family of talented Call Center Agents who “Just Sound Better!” Earn top dollar for your performance and feel good representing nationally known companies. No cold calling - all leads provided – warm call sales approach! Experienced professionals are always welcome, and entry-level candidates are encouraged to apply. Small evening training classes, one-on-one coaching, and our proven st...

Application Deadline: None

Team Leader

DialAmerica - Erie, PA

We are currently hiring Team Leaders to lead, manage and motivate our Call Center Agents to succeed! You will develop, coach and manage a team of talented Agents to exceed client and company goals. We enhance customer accounts by phone for industry-leading and nationally known companies. Join our family of talented management staff to ensure that our Agents always “Just Sound Better!” This ...

Application Deadline: None