Most Recent First Data Job Listings

Performs a variety of data entry, verification and related duties for processing of disputes, fraud, chargebacks, exceptions and/or other associated transactions . Monitors, verifies, and edits data during input process. May monitor systems to detect possible fraudulent behavior related to credit card useage and contact card holders to investigate possible fraud. Makes decisions within establis...

Review, research, and resolve incoming 2nd chargebacks or incoming pre-arb disputes and merchant reversal requests by utilizing the IDS (Integrated Dispute System).  Make informed decisions by utilizing training/procedures outlined by the associations.  Review Payment Card rules and regulations to ensure accurate resolution of items to minimize Op Loss; Perform resolution of items in accordance...

The Information Technology Operations Technician I provides daily technical analysis for multiple Mainframe and Distributed systems both in the areas of batch and system functionality.  This role monitors and controls Mainframe, Distributed and Tandem multi-technology computing platforms, applying first or second level analysis using industry accepted techniques and procedure...

Responsible for receiving, analyzing, and resolving customer requests for password resets initially, and eventually for all call types coming into the desk. Issues that are beyond Tier 1 are to be escalated to the appropriate personnel, including but not limited to: Desktop Services Tech II and Desktop Services Analysts. Responsible for, but not limited to: providing exceptional customer servic...

Manage print production for closed loop gift cards and related materials. Must enjoy working with both clients and existing supply chain. Must flourish in a fast paced environment, be highly organized, be able to multi-task, and enjoy problem solving. Create quotes, negotiate price, manage production and track to delivery. Must be able to work well in a team environment, establish and build rel...

This position is responsible for the collection of unpaid consumer debt or 3rd party merchant receivables in a call center environment. The accounts are collected in compliance with all applicable regulations and internal performance standards in order to meet or exceed the monthly goal objectives of a personal and/or departmental budget. Contacts the proper party (manually or via automatic dia...

Assess risk for technology areas and develop audit plan for multiple moderate to large technology audits (in terms of hours and complexity). Appropriately plan and execute each technology audit in accordance with the department’s policies and procedures. This includes prioritizing work areas, monitoring progress and providing a timely review to ensure attainment of audit objective...

Assess risk for technology areas and develop audit plan for multiple moderate to large technology audits (in terms of hours and complexity). Appropriately plan and execute each technology audit in accordance with the department’s policies and procedures. This includes prioritizing work areas, monitoring progress and providing a timely review to ensure attainment of audit objective...

Customer service representative will give telephone assistance to users of financial products, answer inquires and questions, handle complaints and provide information. Job Specific Responsibilities Candidate Requirements Knowledge of Office software. Written and oral fluency. Ability to identify and solve problems. Excellent interpersona...

Manage print production for closed loop gift cards and related materials. Must enjoy working with both clients and existing supply chain. Must flourish in a fast paced environment, be highly organized, be able to multi-task, and enjoy problem solving. Create quotes, negotiate price, manage production and track to delivery. Must be able to work well in a team environment, establish and build rel...

JOB DESCRIPTION   JOB TITLE: Business Manager – Sourcing     FOR INTERNAL USE LOCATION: GRADE LEVEL:     DEPARTMENT NAME:   Sales       REPORTS TO: Territory Head Sourcing           DOTTED-LINE RELATIONSHIPS:   Counselors Vendor employees         JOB SUMMARY:     Role of a Bus...

Consultations for merchants, cardholders, card issuers acquirers and other clients regarding our SLAs (main tasks: card status change, card voice or emergency authorisation, Code-10 etc.), ATM monitoring; Authorisation process monitoring; FDLV internal systems monitoring; MPCS data processing control and report generation;

The Customer Service Call Center Technical Specialist supports application, IT hardware and software products for First Data’s merchant clients. This role diagnoses and resolves problems using documented procedures and checklists, handles problem recognition, research, isolation and resolution steps. The technical issues this role will support may at times require follow-up b...

Work the queue, faxes, incoming emails daily, contacting the customers directly with resolution.  Ensures timely follow-up and escalation of customer issues to minimize disruption to service and overall impact to First Data customers.  Must remain current on company implementations and changes.  Must possess a detailed knowledge of policies and procedures with a broad understanding of the clien...

The First Data California Health and Human Services team has multiple projects running concurrently for our client, the State of California. We are seeking a Senior Project Manager who will be responsible for oversight over multiple First Data Project Management and Quality Assurance (QA) Project Team(s) and management on a specific First Data Project Management and Quality As...