Most Recent First Data Job Listings

The Customer Service Call Center Technical Specialist supports application, IT hardware and software products for First Data’s merchant clients. This role diagnoses and resolves problems using documented procedures and checklists, handles problem recognition, research, isolation and resolution steps. The technical issues this role will support may at times require follow-up b...

Work the queue, faxes, incoming emails daily, contacting the customers directly with resolution.  Ensures timely follow-up and escalation of customer issues to minimize disruption to service and overall impact to First Data customers.  Must remain current on company implementations and changes.  Must possess a detailed knowledge of policies and procedures with a broad understanding of the clien...

The First Data California Health and Human Services team has multiple projects running concurrently for our client, the State of California. We are seeking a Senior Project Manager who will be responsible for oversight over multiple First Data Project Management and Quality Assurance (QA) Project Team(s) and management on a specific First Data Project Management and Quality As...

The Information Technology Operations Technician I provides daily technical analysis for multiple Mainframe and Distributed systems both in the areas of batch and system functionality.  This role monitors and controls Mainframe, Distributed and Tandem multi-technology computing platforms, applying first or second level analysis using industry accepted techniques and procedure...

At First Data we are committed to not just providing our customers with better products BUT also better experiences.  And we need YOU to help take us there. Do you have a passion for training?  Do you have a desire to impact our ability to provide customers with the best product and service experience?   Then join our team at First Data as a Training Specialist

Responsible for developing and leading new marketing programs to support our large Equity Alliance Partners (BAMS, Wells, PNC) as well as existing Bank Partner programs. Manage and optimize ongoing Bank Marketing through proven marketing campaigns, ensuring we best meet Partner and Business goals. Develop turnkey marketing programs to efficiently and effectively leverage bank channel opportunit...

Receive merchant lead files from First Data Financial Institutions and Strategic partners for the purpose of making outbound business-to-business telephone calls.   Lead specialists represent each partner individually.   Review the benefits of processing merchant services and related products through the partner with the goal of generating genuine interest in the specific merchant services ...

The Social Media Marketing Specialist is a content creator for the company’s branded social media communities and provides daily reporting on program metrics. The Social Media Marketing Specialist executes social media marketing plans, helps generate inbound traffic and supports the team with the goal of fostering active and engaged communities around defined topics. The Social Media Marketing ...

This territory is Atlanta, GA. The world's largest Merchant Services Company is seeking proven, successful Sales people for this field based, outside Sales position. This position will give you the ability to sell the full suite of First Data products including: credit, debit, check, and gift card, cash advances, and payroll processing solutions along with other merc...

Responsible for leading marketing initiatives for Agent Channel and Non-FI partners to successfully increase lead gen and achieve partner goals. Manage marketing programs by evolving Toolkits Templates to ensure partners and business have proven marketing materials to support through all marketing channels (online, direct mail, sales collateral, etc). Proactively track, analyze and expand email...

Consultations for merchants, cardholders, card issuers acquirers and other clients regarding our SLAs (main tasks: card status change, card voice or emergency authorisation, Code-10 etc.), ATM monitoring; Authorisation process monitoring; FDLV internal systems monitoring; MPCS data processing control and report generation;

We’re now recruiting for Contact Center Representatives who can give the best experience possible to our customer base nationwide. You’ll be our first point of contact for customers, responding to inbound calls on a range of customer issues, from account and balance inquiries to queries about the full range of products and services. You will help our First Data custo...

To support the Customer Proposition Director and Product Manager as required; to identify product and process improvements; to support acheivement of product targets; to act as the central point for all product related enquiries and issues; to monito and report on product perfromance and identifying reasons; to monitor market and competitor developments (benchmarking, gap analysis); to supp...

First Data’s, Next Generation POS (point of sale) products will shape the future of payment acceptance. This is an exciting and challenging role to support the management and development of these new products. An ideal role to learn about product management and be involved in the future of the payment service industry. As a member of the product team you will be responsible for...

Perform general duties to support business development group. Work requires some analysis and use of initiative and independent judgment. Remain knowledgeable of business units policies. May make contacts of a sensitive, complex, and confidential nature. May work for one or several department professionals, division heads, units, officers, or managers. Consult with senior peers on non-...