Jobs at TeleTech

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Corporate Recruiter

TeleTech - Manila, Philippines

Recruiter Recruiters hire high quality general and administrative (GA) candidates in support of TeleTech’s business units. This may include screening resumes and applications,conducting initial phone screens, administering TeleTech approved tests, scheduling onsiteinterviews, conducting interviews, making offers, and completing all associated paperwork for each individual hire. Recruiters ma...

Application Deadline: None

Desktop Support Associate Technician

TeleTech - Manila, Philippines

This is an advanced and experienced level position with demonstrated capabilities in the technology field. This position provides sophisticated technical end-user support to internal desktop systems; workstation setup and configuration, and routine tasks such as software/hardware upgrades. In addition, this position will be utilized to develop comprehensive project plans for application and sys...

Application Deadline: None

Specialist, Workforce Management

TeleTech - Lipa, Philippines

Workforce Management Specialist   Workforce Management (WFM) Specialists are accountable for managing agent staffing to client delivered volumes. They are responsible for meeting client required service levels while also maintaining appropriate in-chair occupancy (IOCC %) and phone occupancy (POCC %) targets to meet TeleTech financial requirements. Responsibilities include...

Application Deadline: None

Director, Service Delivery

TeleTech - Cebu Mandaue, Philippines

Title: Director of Program Operations Secondary Title:   Job Code:   Location: Corporate     FLSA Status: Exempt   General Summary:   Serve as TeleTech’s primary interface and point-of-contact between the clients and the company to provide relevant client feedback and to resolve service problems.  Direct the design and implementation of program f...

Application Deadline: None

Executive Director, Talent Acquisition

TeleTech - Manila, Philippines

Talent Acquisition Executive Director supports assigned business units and leaders to strategically address all of their Talent Acquisition needs.  They develop and implement talent acquisition initiatives in support of key business goals and strategies.  They proactively identify talent management initiatives that will substantially enhance bottom line results and improve employee related gros...

Application Deadline: None

Manager, Service Delivery

TeleTech - Cebu Mandaue, Philippines

Service Delivery Managers   TeleTech Service Delivery Managers play an integral part in support the company's core business. The Service Delivery Manager is responsible for managing the operations of the Service Delivery Center. This includes continuous improvement to operation and financial effectiveness, accountability for employee retention and employee satisfaction, and ensuri...

Application Deadline: None

Manager, Service Delivery

TeleTech - Manila, Philippines

Service Delivery Managers   TeleTech Service Delivery Managersplay an integral part in support the company's core business. The ServiceDelivery Manager is responsible for managing the operations of the ServiceDelivery Center. This includes continuous improvement to operation andfinancial effectiveness, accountability for employee retention and employeesatisfaction, and ensuring th...

Application Deadline: None

Payroll Specialist

TeleTech - Manila, Philippines

Payroll Specialist   Payroll Specialists provide, coordinate, and consolidate all necessary data in order to process payroll in a timely and accurate manner following legal and company standards. They participate in the analysis, preparation, and maintenance of payroll. Ensure that the preparation and distribution of payroll complies with established s...

Application Deadline: None

Senior Specialist, Workforce Management

TeleTech - Manila, Philippines

Workforce Management Senior Specialist Workforce Management (WFM) Sr. Specialists are accountable for scheduling, real time adherence, forecasting analysis, reporting, shift bids, and managing agent staffing to client delivered volumes. They are responsible for presenting variety of daily, weekly, and monthly reports, from revenue reports for lead...

Application Deadline: None

Specialist, Workforce Management

TeleTech - Iloilo, Philippines

Workforce Management Specialist   Workforce Management (WFM) Specialists are accountable for managing agent staffing to client delivered volumes. They are responsible for meeting client required service levels while also maintaining appropriate in-chair occupancy (IOCC %) and phone occupancy (POCC %) targets to meet TeleTech financial requirements. Responsibilities include...

Application Deadline: None

Senior Specialist, Workforce Management

TeleTech - Iloilo, Philippines

Workforce Management Senior Specialist Workforce Management (WFM) Sr. Specialists are accountable for scheduling, real time adherence, forecasting analysis, reporting, shift bids, and managing agent staffing to client delivered volumes. They are responsible for presenting variety of daily, weekly, and monthly reports, from revenue reports for lead...

Application Deadline: None

Customer Service Representatives (CSR) for Telstra powered by TeleTech

TeleTech - Manila, Philippines

Game Changers   Opportunity has arrived Are you the type of individual who is a great strategist? Do others rely on you to explain this? If so, then consider a career with us. We are on the verge of transforming the way we do business. We need game changers like you to build something better.   THE ROLE:   Your role as a Customer Service Representative (CSR) is to li...

Application Deadline: None

Director, Learning & Development

TeleTech - Cebu Mandaue, Philippines

Plan, organize, schedule and lead the work of individuals and groups to attain desired results.  Facilitate strategic leadership development plan, ensuring alignment with global learning and leadership strategies and programs, utilizing technology and tools for optimum delivery   DUTIES RESPONSIBILITIES   Builds capability by developing a strate...

Application Deadline: None

Senior Specialist, Workforce Management

TeleTech - Lipa, Philippines

Workforce Management Senior Specialist Workforce Management (WFM) Sr. Specialists are accountable for scheduling, real time adherence, forecasting analysis, reporting, shift bids, and managing agent staffing to client delivered volumes. They are responsible for presenting variety of daily, weekly, and monthly reports, from revenue reports for lead...

Application Deadline: None

Specialist, Workforce Management

TeleTech - Manila, Philippines

Workforce Management Specialist   Workforce Management (WFM) Specialists are accountable for managing agent staffing to client delivered volumes. They are responsible for meeting client required service levels while also maintaining appropriate in-chair occupancy (IOCC %) and phone occupancy (POCC %) targets to meet TeleTech financial requirements. Responsibilities include...

Application Deadline: None