Most Recent TeleTech Job Listings

  Service Delivery Manager Service Delivery Managers adhere to TeleTech key performance objectives, indicators, metrics, and ratios ensuring maximum team performance. Manage the fiscal activities of operations as well as focus on and support revenue generation and assurance from sales, financial management, and incentives. Support site/client ramps, reporting...

Senior Auditor -Internal Audit & Consulting   Attract, develop & engage a world-class workforce ABOUT TELETECH For nearly 30 years, TeleTech and its subsidiaries have helped the world's most successful company’s design, build, implement and manage superior customer experiences across the cu...

 Requirements:   A Bachelor’s degree in a Business related field or equivalent preferred.   Skills:   v  Work well as a team member v  Work independently with minimal supervision v  Strong orientation to achievement of specific objectives v  Very detail oriented v  Ability to be mentored (and eventually mentor) oth...

Performs a broad range of administrative duties for the site Director and his/her staff to ensure customer service excellence in the site.    DUTIES & RESPONSIBILITIES: •           General administrative duties as typing, faxing, preparing Operations’ presentations, attending meetings and preparing notes, purchasing supplies, travel ...

Workforce Management Specialist Workforce Management (WFM) Specialists are accountable for managing agent staffing to client delivered volumes. They are responsible for meeting client required service levels while also maintaining appropriate in-chair occupancy (IOCC %) and phone occupancy (POCC %) targets to meet TeleTech financial requirements. Responsibilities include...

Workforce Management Senior Specialist Workforce Management (WFM) Sr. Specialists are accountable for scheduling, real time adherence, forecasting & analysis, reporting, shift bids, and managing agent staffing to client delivered volumes. They are responsible for presenting variety of daily, weekly, and monthly reports, from revenue reports for leadership to ...

IT Knowledge Analyst The main function of the IT Knowledge Analyst would be to help establish and champion organization-wide knowledge sharing, so that the organization’s know-how, information and experience is shared. Responsibilities ·         Promote knowledge sharing through the organization's operational business processes and systems by, amon...

General Summary:   Senior AP Analyst is responsible for AP reporting, data gathering, reconciliations and acts as an assistant supervisor.   Essential Duties & Responsibilities: - Acts in a lead capacity for the AP department - Subject matter expert on all AP processes - Trains and coaches new associates

Workforce Management Specialist Workforce Management (WFM) Specialists are accountable for managing agent staffing to client delivered volumes. They are responsible for meeting client required service levels while also maintaining appropriate in-chair occupancy (IOCC %) and phone occupancy (POCC %) targets to meet TeleTech financial requirements. Responsibilities include...

Talent Acquisition Specialist I   The Talent Acquisition Specialist I (TAS I) is responsible for the hiring process at a Service Delivery Center. He/she works closely with site TA team to coordinate recruiting efforts as needed. Works to ensure hiring goals are met by providing a professional hiring experience to candidates. This includes assistance in compl...

English-Dutch Inside Sales Representative - Dublin   Location:-Dublin Contract: 6 month Temporary to start in June   TeleTech is offering you an astounding opportunity to represent an online Search Engine Giant. You will work as part of a team of top class sales professionals, growing and developing you...

Get NOW the JOB you were looking for! Great pay and excellent benefits!   Full Time Customer Service Representative Description Customer Service Representatives   TeleTech, the global leading company in outsourced customer management solutions offers exciting opportunities for motivated people who share our

Principal, Technical Project Management   For more than 30 years, TeleTech has anticipated customer needs and stayed ahead of consumer demands. As the leading global provider of technology-enabled customer experience solutions, TeleTech designs, enables, manages, and grows superior customer experiences that drive shareholder value. Simply p...

Financial System Analyst   TeleTech Argentina se encuentra en busca de un Financial System Analyst para formar parte de su Global Development Center.   Tareas:   Quién desempeñe dicha posición será capacitado en las herramientas de la suite de productos Oracle Hyperion y estará realizando tareas de soporte de Nivel 2 que co...

Workforce Management Specialist Workforce Management (WFM) Specialists are accountable for managing agent staffing to client delivered volumes. They are responsible for meeting client required service levels while also maintaining appropriate in-chair occupancy (IOCC %) and phone occupancy (POCC %) targets to meet TeleTech financial requirements. Responsibilities include...