Jobs at TeleTech - Page 1

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Senior Trainer

TeleTech - Manila, Philippines

Description The GLD Trainer position holds primary responsibility for global facilitation and effective implementation of TeleTech Leadership Institute (TLI) curricula and initiatives.  In addition to corporate initiatives, the GLD Trainer will partner with their manager to coordinate, facilitate support any Operational Leadership Development initiatives as requested by site or ...

Application Deadline: None

Specialist, Workforce Management

TeleTech - Manila, Philippines

Workforce Management Specialist   Workforce Management (WFM) Specialists are accountable for managing agent staffing to client delivered volumes. They are responsible for meeting client required service levels while also maintaining appropriate in-chair occupancy (IOCC %) and phone occupancy (POCC %) targets to meet TeleTech financial requirements. Responsibilities include...

Application Deadline: None

Payroll Analyst

TeleTech - Manila, Philippines

Payroll Analysts are responsible for reviewing, inspecting, and validating all the on-cycle and off-cycle payroll requests in order to deliver payroll in a timely and accurate manner following legal and company standards. They provide thorough review of the request files, support payroll and compliance processes and procedures, research and resolve any issues in accordance with local laws. P...

Application Deadline: None

Manager, Workforce Management

TeleTech - Manila, Philippines

Workforce Management Manager Workforce Management (WFM) Managers supervise the operational and fiscal activities of the Workforce Management department. They ensure accuracy of billing processes and procedures for all clients within the site. WFM Managers identify and report on account profitability opportunities and recommend strategies to improve processes. They maintain focu...

Application Deadline: None

Enterprise Resource Management Analyst

TeleTech - Manila, Philippines

Workforce Management Business Analyst   Workforce Management (WFM) Business Analysts supervise the operational and fiscal activities of the Workforce Management department for a single small account or a standalone program within a larger Parent Client organization. They ensure accuracy of billing processes and procedures for the program. WFM Business Analysts ident...

Application Deadline: None

Specialist, Workforce Management

TeleTech - Manila, Philippines

Workforce Management Specialist   Workforce Management (WFM) Specialists are accountable for managing agent staffing to client delivered volumes. They are responsible for meeting client required service levels while also maintaining appropriate in-chair occupancy (IOCC %) and phone occupancy (POCC %) targets to meet TeleTech financial requirements. Responsibilities include...

Application Deadline: None

IT Recruiter

TeleTech - Manila, Philippines

Recruiters recruit quality talent to meet aggressive IT hiring requirements. This may include screening resumes and applications, conducting initial phone screens, administering TeleTech approved tests, scheduling onsite interviews, conducting interviews, making offers, and completing all associated paperwork for each individual hire. Recruiters may implement sourcing strategies and actively bu...

Application Deadline: None

Executive Director, Talent Acquisition

TeleTech - Manila, Philippines

Talent Acquisition Executive Director supports assigned business units and leaders to strategically address all of their Talent Acquisition needs.  They develop and implement talent acquisition initiatives in support of key business goals and strategies.  They proactively identify talent management initiatives that will substantially enhance bottom line results and improve employee related gros...

Application Deadline: None

Project Based Global Talent Acquisition Shared Services Coordinator

TeleTech - Manila, Philippines

Looking to kick start acareer in Talent Acquisition? Interested in providing recruitment support forTeleTech’s international locations?   Apply now as a Project -Based Global Talent Acquisition Coordinator!     To know if this is theright job for you, please read though the description belo...

Application Deadline: None

Senior Specialist, Workforce Management

TeleTech - Manila, Philippines

Workforce Management Senior Specialist Workforce Management (WFM) Sr. Specialists are accountable for scheduling, real time adherence, forecasting analysis, reporting, shift bids, and managing agent staffing to client delivered volumes. They are responsible for presenting variety of daily, weekly, and monthly reports, from revenue reports for lead...

Application Deadline: None

Administrative Assistant - UP Ayala Technohub

TeleTech - Manila, Philippines

The Administrative Assistant acts as a liaison for the Site Director to coordinate communications and administrative duties, assess overall communication processes, determine and recommend areas of improvement to the communications process, and coordinate center level recognition programs.    POSITION REQUIREMENTS:   BA/BS or equivalent work exp...

Application Deadline: None

Customer Experience Manager for Telstra powered by TeleTech

TeleTech - Manila, Philippines

Our Customer is the Core of our Business! In today’s competitive business world, a focus on the true sense of our Customers’ experience is a must, for innovation and competitive advantage. Our organization is committed to developing a culture of creativity vitality that puts the customer at the center of our business. To achieve this, we need vibrant dynamic professionals who p...

Application Deadline: None

Manager, Leadership Development

TeleTech - Manila, Philippines

The GLD Manager position is responsible for implementing and driving successful training program delivery through leading and managing a team of leadership development trainers and maintenance of the global training calendar. The Manager delivers leadership development support through the facilitation and coordination of delivery logistics for TeleTech Leadership Institute (TLI) curriculums ...

Application Deadline: None

Senior Specialist, Workforce Management

TeleTech - Manila, Philippines

Workforce Management Senior Specialist Workforce Management (WFM) Sr. Specialists are accountable for scheduling, real time adherence, forecasting analysis, reporting, shift bids, and managing agent staffing to client delivered volumes. They are responsible for presenting variety of daily, weekly, and monthly reports, from revenue reports for lead...

Application Deadline: None

Jive Senior Administrator/Engineer

TeleTech - Manila, Philippines

The Jive Developer is responsible for developing solutions to web based tools that support 50,000 users Enterprise-wide through Jive. The successful candidate will thrive in a dynamic environment, embrace a collaborative approach to delivering business value, and maintain focus on the impact of technology solutions on our employees, customers and end users.   Job Specifications: ...

Application Deadline: None