Jobs at TeleTech - Page 3

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Displaying results 31 - 45 of 101

Continuous Improvement Lead

TeleTech - Manila, Philippines

CONTINUOUS IMPROVEMENTLEAD Telstra strives to serve and know its customers better than anyone else and is investing in their people to be a key part of leading this focus. A key role is the Continuous Improvement Lead who will guide the way in executing initiatives to improve customer outcomes and driving customer advocacy based on team insights and opportunities through the use of impro...

Application Deadline: None

Customer Insight Lead

TeleTech - Manila, Philippines

CUSTOMER INSIGHT LEAD Telstra strives to serve and know its customers better than anyone else and is investing in key employees to lead our company in viewing the ‘big picture’ through finding the relationships between disparate arenas such as trends, insights, patterns within or across data, and the role of influences/influencers on decision-making. We need customer-driven professionals...

Application Deadline: None

Payroll Specialist

TeleTech - Manila, Philippines

Payroll Specialist   Payroll Specialists provide, coordinate, and consolidate all necessary data in order to process payroll in a timely and accurate manner following legal and company standards. They participate in the analysis, preparation, and maintenance of payroll. Ensure that the preparation and distribution of payroll complies with established s...

Application Deadline: None

Billing Operations Analyst

TeleTech - Manila, Philippines

General Summary:   This position is responsible for all phases of billing administration for a portfolio of accounts.  Responsibilities include evaluating contracts, gathering reporting data, producing complex excel templates, validating information and applying appropriate accounting treatment. Essential Duties Responsibilities: Invoicing: Reading ...

Application Deadline: None

05/01/2014 - Specialist, Quality Assurance - VOL STS

TeleTech - Manila, Philippines

Quality Assurance Specialist   Quality Assurance (QA) Specialists are responsible for listening and monitoring associate calls for customer satisfaction according to client and TeleTech specified policies, thresholds, and procedures. QA Specialists support the overall quality assurance work flow by conducting customer call evaluations and may provide feedback directly to associat...

Application Deadline: None

Team Lead, Service Delivery - Sales

TeleTech - Manila, Philippines

TEAM LEADER (Inbound SALES), Service Delivery     POSITION SUMMARY   To provide leadership, support and guidance to frontline staff (CSRs) to assist in achieving and maintaining the productivity targets identified in contracts.   To coordinate the reporting of agent statistics to relevant Operations Manager in a timely manner as described in the fin...

Application Deadline: None

Director, Service Delivery

TeleTech - Manila, Philippines

Service Delivery Director   Service Delivery Directors manage the overall client relationship and associated operations maximizing resources for optimal success in attaining the revenue goal for a single or multiple line(s) of business. This includes responsibility for revenue assurance and sales quotas, financial forecasting and invoicing. Service Delivery Directors meet with managers a...

Application Deadline: None

05/01/2014 - Trainer - VOL STS

TeleTech - Manila, Philippines

Learning and Leadership Development Trainer   Learning and Leadership Development (LLD) trainers are responsible for registering associates for classes, facilitating new hire trainings, and all applicable client trainings. LLD trainers provide, coordinate, analyze, and consolidate all necessary data in order to deliver training in a timely and accurate manner, following client re...

Application Deadline: None

Senior Manager, Service Delivery

TeleTech - Cebu Lahug, Philippines

Senior Service Delivery Manager Senior Service Delivery Managers adhere to TeleTech key performance objectives, indicators, metrics, and ratios for line(s) of business, and can step in for the service delivery director when necessary. Support Service Delivery Manager and/or Service Delivery Director in managing overall goals and objectives maximizing resources for optimal metrics achievement, p...

Application Deadline: None

Senior Specialist, Talent Acquisition - Cebu (pooling)

TeleTech - Cebu Mandaue, Philippines

Senior Talent Acquisition Specialist   Senior Talent Acquisition Specialists recruit quality talent to meet aggressive associate hiring requirements for specific clients. They also assist in general and administrative (GA) recruiting in support of TeleTech's business units. This may include screening resumes and applications, conducting initial phone screens, administering TeleTe...

Application Deadline: None

Manager, Service Delivery

TeleTech - Cebu Lahug, Philippines

Service Delivery Managers TeleTech Service Delivery Managers play an integral part in support the company's core business. The Service Delivery Manager is responsible for managing the operations of the Service Delivery Center. This includes continuous improvement to operation and financial effectiveness, accountability for employee retention and employee satisfactio...

Application Deadline: None

Trainer, Learning and Leadership Development

TeleTech - Cebu Mandaue, Philippines

Learning and Leadership Development Trainer   Learning and Leadership Development (LLD) Trainers are responsible for registering associates for classes, facilitating new hires trainings, as well as all applicable client trainings. LLD Trainers provide, coordinate, analyze and consolidate all necessary data in order to deliver training in a timely and accurate manner following client requirement...

Application Deadline: None

Director, Workforce Management

TeleTech - Manila, Philippines

WFM Director      Works with Operations Executive Leadership (VP/SVP) to drive account profitability via excellent associate staffing decisions for multiple client program/projects.     Responsible for overall WFM delivery, support and execution across multiple programs/clients   Support ...

Application Deadline: None

Talent Acquisition Specialist II

TeleTech - Manila, Philippines

The Talent Acquisition Specialist II (TAS II) is responsible for the hiring process at a Service Delivery Center. He/she works closely with site TA team to coordinate recruiting efforts as needed. Works to ensure hiring goals are met by providing a professional hiring experience to candidates. This includes assistance in completing reference checks, background checks, drug tests, screening resu...

Application Deadline: None

Inbound Customer Service/Technical Support Representative

TeleTech - Cainta, Philippines

TeleTech is now hiring.  Join our team of upbeat, friendly Customer Service Associates.   If this describes you …    ·         Customer-service oriented ·         Outgoing Kind ·         Passionate Motivated … then, APPLY TODAY!   Being a TeleTech Customer Service Associate can be an exciting, fast-paced caree...

Application Deadline: None