Jobs at TeleTech - Page 3

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CUSTOMER SERVICE REPRESENTATIVE (CSR) for TELSTRA POWERED BY TELETECH

TeleTech - Manila, Philippines

Game Changers   Opportunity has arrived Are you the type of individual who is a great strategist? Do others rely on you to explain this? If so, then consider a career with us. We are on the verge of transforming the way we do business. We need game changers like you to build something better.   THE ROLE:   Your role as a Customer Service Representative (CSR)

Application Deadline: None

System Administrator

TeleTech - Manila, Philippines

General Summary: This is senior level position in server administration, operation and maintenance. This position is responsible for the daily operation and performance for the servers, systems and integrity of computer software. This position will be required to perform routine and periodic software installations to servers using established change management processes and proc...

Application Deadline: None

Human Capital Services - Quality Specialist

TeleTech - Manila, Philippines

TeleTech’s Human Capital Services Quality Specialists deal with process training and up-training, creating process improvement strategies, process documentation, development, implementation and follow-up, and coaching and support initiatives for multiple Human Capital Services teams.  A Quality Specialist will engage different teams and its members and provide support in the completion of their...

Application Deadline: None

Service Partner Business Manager (Reporting)

TeleTech - Manila, Philippines

Service Partner Business Support Manager  I.  Overview   The Service Partner Business Support Manager ensures that Service Partner sites and supported lines of business deliver on KPIs and critical operational expectations.  Each Business Support Manager is responsible for results achieved across multiple lines of business and multiple service partner locations including en...

Application Deadline: None

Service Partner Business Manager (Operations)

TeleTech - Manila, Philippines

Service Partner Business Support Manager *** This position can be located at any internal call center or at the FSC.     I.  Overview   The Service Partner Business Support Manager ensures that Service Partner sites and supported lines of business deliver on KPIs and critical operational expectations.  Each Business Support Manager is responsible for results a...

Application Deadline: None

Senior Specialist, Workforce Management

TeleTech - Manila, Philippines

Workforce Management Senior Specialist Workforce Management (WFM) Sr. Specialists are accountable for scheduling, real time adherence, forecasting analysis, reporting, shift bids, and managing agent staffing to client delivered volumes. They are responsible for presenting variety of daily, weekly, and monthly reports, from revenue reports for lead...

Application Deadline: None

Subledger Specialist - Accounts Payable

TeleTech - Manila, Philippines

Accounting Specialist is responsible for processing invoices, credit memos, expense reports, supplier setup and supplier maintenance for all locations. This includes coding and processing of invoices, review of expense reports, new vendor setup and update of supplier details. Other duties may be assigned as appropriate. Essential Duties Responsibilities: Ensure timely and accurate proces...

Application Deadline: None

Specialist, Workforce Management

TeleTech - Cainta, Philippines

Workforce Management Specialist   Workforce Management (WFM) Specialists are accountable for managing agent staffing to client delivered volumes. They are responsible for meeting client required service levels while also maintaining appropriate in-chair occupancy (IOCC %) and phone occupancy (POCC %) targets to meet TeleTech financial requirements. Responsibilities include...

Application Deadline: None

Instructional Designer

TeleTech - Manila, Philippines

Instructional Designer Instructional Designers are responsible for translating internal and external customer needs into training and resources that will achieve maximum transfer of benefit at delivery, with measurable impact to quality and customer satisfaction. They design and develop training programs/materials using instructional and distribution methods, such as e-Learning, instructor-led ...

Application Deadline: None

Senior Sourcing Specialist

TeleTech - Manila, Philippines

TeleTech is an organization that spans more than 17 countries, 6 continents and nearly 30 languages. At TeleTech our opportunities in Procurement, Finance and Accounting can add up to a successful career for bright and energetic professionals. A publically held organization, TeleTech Holdings, Inc. (NASDAQ: TTEC) allows you to put your  expertise to work for a leading provider of business proce...

Application Deadline: None

Subledger Specialist - Cash Management

TeleTech - Manila, Philippines

Accounting Specialist is responsible for processing invoices, credit memos, expense reports, supplier setup and supplier maintenance for all locations. This includes coding and processing of invoices, review of expense reports, new vendor setup and update of supplier details. Other duties may be assigned as appropriate. Essential Duties Responsibilities: Ensure timely and accur...

Application Deadline: None

Information Security Engineer

TeleTech - Manila, Philippines

The Security Operations Analyst will manage, maintain, and monitor TeleTech Security solutions and provide Tier-1 Support and Security Incident Management in conjunction with the Global Command Center. The Security Operations Analyst will perform a variety of security duties and will ensure they are fulfilled in a timely, co-operative and professional manner.  The Security Operations Cen...

Application Deadline: None

Senior System Administrator

TeleTech - Manila, Philippines

Attract, develop engage a world-class workforce   TeleTech is an organization that spans more than 16 countries, 6 continents and nearly 30 languages. At TeleTech, technology is the backbone of our business.  Behind the scenes of every workstation, service delivery center, client solution, and business innovation is a vast and sophisticated technology infrastructure that makes eve...

Application Deadline: None

Team Lead, Quality Assurance(@Home)

TeleTech - Manila, Philippines

Quality Assurance (QA) Team Leads are responsible for QualityAssurance Specialists performance, development, mentoring, and coaching to meetand continuously improve both TeleTech and client quality metrics. Team Leadsfocus on Specialists performance providing motivation and support to enhanceengagement and success in attaining quality targets and goals.   Key Performance O...

Application Deadline: None

Technical Support Representative

TeleTech - Manila, Philippines

TeleTech is now hiring.  Join our team of upbeat, friendly Technical Support Associates.   If this describes you …   ·         Technically oriented Computer Savvy ·         Outgoing Considerate ·         Passionate Motivated   … then, APPLY TODAY!   Being a TeleTech Technical Support Associate can be an e...

Application Deadline: None