Jobs at TeleTech - Page 5

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Telecommunications Senior Engineer

TeleTech - Manila, Philippines

                                          Attract, develop engage a world-class workforce   TeleTech is an organization that spans more than 16 countries, 6 continents and nearly 30 languages. At TeleTech, technology is the backbone of our business.  Behind the scenes of every workstation, service delivery center, client solution, and business innovation is a vast and sophisticated tec...

Application Deadline: None

Senior Network Engineer

TeleTech - Manila, Philippines

                         Attract, develop engage a world-class workforce For nearly 30 years, TeleTech and its subsidiaries have helped the world's most successful company’s design, build, implement and manage superior customer experiences across the customer lifecycle in order to drive shareholder value. As the go-to partner for the Global 1000, the TeleTech group of companies del...

Application Deadline: None

Specialist, Workforce Management

TeleTech - Manila, Philippines

Workforce Management Specialist   Workforce Management (WFM) Specialists are accountable for managing agent staffing to client delivered volumes. They are responsible for meeting client required service levels while also maintaining appropriate in-chair occupancy (IOCC %) and phone occupancy (POCC %) targets to meet TeleTech financial requirements. Responsibilities include...

Application Deadline: None

ITSM Systems Specialist

TeleTech - Manila, Philippines

Attract, develop engage a world-class workforce   TeleTechis an organization that spans more than 16 countries, 6 continents and nearly30 languages. At TeleTech, technology is the backbone of our business.  Behind the scenes of every workstation,service delivery center, client solution, and business innovation is a vast andsophisticated technology infrastructure that makes everything we ...

Application Deadline: None

Inbound Customer Service Sales / Technical Support

TeleTech - Manila, Philippines

TeleTech is now hiring.  Join our team of upbeat, friendly Customer Service Associates.   If this describes you …    ·         Customer-service oriented ·         Outgoing Kind ·         Passionate Motivated … then, APPLY TODAY!   Being a TeleTech Customer Service Associate can be an exciting, fast-paced caree...

Application Deadline: None

Technical Support Representative (Multilingual)

TeleTech - Manila, Philippines

Who are we? TeleTech has become the premier name in Customer Management Solutions by targeting the needs of our global clients and delivering the services and people they need to succeed.  We have more than 40,000 employees in over 80 customer management centers in key global locations.  TeleTech is blossoming in the Philippines having supported the world's largest companies in the Phili...

Application Deadline: None

Temporary Quality Assurance - Weight Watchers

TeleTech - Manila, Philippines

1.     Determine whether the CMC agents maintain a pre-determined and acceptable level of contact handling through monitoring and test contact evaluation.  Report contact handling performance and statistics through monitoring and test contact evaluation.  Report contact handling performance and statistics through daily and weekly reports submitted to the...

Application Deadline: None

CUSTOMER SERVICE REPRESENTATIVE (CSR) for TELSTRA POWERED BY TELETECH

TeleTech - Cebu Lahug, Philippines

Game Changers   Opportunity has arrived Are you the type of individual who is a great strategist? Do others rely on you to explain this? If so, then consider a career with us. We are on the verge of transforming the way we do business. We need game changers like you to build something better.   THE ROLE:   Your role as a Customer Service Representative (CSR)

Application Deadline: None

Inbound Customer Service Representative

TeleTech - Manila, Philippines

You love to build value for your clients and are personally driven to succeed.  Join our team of motivated Inbound Sales Representatives.   If are ready to demonstrate …   ·         Ability to upgrade client experiences ·         Customer-service orientation ·         Outgoing nature ·         Passion and motivation ...

Application Deadline: None

Selection & Assessment Specialist

TeleTech - Cainta, Philippines

Selection and Assessment Specialist - Talent Intelligence Selection and Assessment Specialists are responsible for maintaining established language and communication standards and evaluation criteria for all talent acquisition communication assessments; thereby, helping to ensure strong communication skills for new hires. Selection and Assessment Specialists are expected to function ...

Application Deadline: None

Manager, Service Delivery

TeleTech - Manila, Philippines

Service Delivery Managers   TeleTech Service Delivery Managersplay an integral part in support the company's core business. The ServiceDelivery Manager is responsible for managing the operations of the ServiceDelivery Center. This includes continuous improvement to operation andfinancial effectiveness, accountability for employee retention and employeesatisfaction, and ensuring th...

Application Deadline: None

Inbound Customer Service Sales / Technical Support

TeleTech - Manila, Philippines

TeleTech is now hiring.  Join our team of upbeat, friendly Customer Service Associates.   If this describes you …    ·         Customer-service oriented ·         Outgoing Kind ·         Passionate Motivated … then, APPLY TODAY!   Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where yo...

Application Deadline: None

Administrative Assistant - Quezon City

TeleTech - Manila, Philippines

The Administrative Assistant acts as a liaison for the Site Director to coordinate communications and administrative duties, assess overall communication processes, determine and recommend areas of improvement to the communications process, and coordinate center level recognition programs.    Client Central Services   Site tours/Visits coordi...

Application Deadline: None

Senior Specialist, Workforce Management

TeleTech - Manila, Philippines

Workforce Management Senior Specialist Workforce Management (WFM) Sr. Specialists are accountable for scheduling, real time adherence, forecasting analysis, reporting, shift bids, and managing agent staffing to client delivered volumes. They are responsible for presenting variety of daily, weekly, and monthly reports, from revenue reports for lead...

Application Deadline: None

Team Lead, Service Delivery

TeleTech - Manila, Philippines

1      Achieve 100% of assigned goals for team. 2      Manage day-to-day operations, processes, and reporting. 3      Improve the key success metrics associated with quality and goals. These include: ·         Customer Satisfaction Scores ·         AHT - (Average Handling Time) ·         Quality Scores ·         FC...

Application Deadline: None