Jobs at TeleTech - Page 7

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Displaying results 91 - 105 of 119

Technical Solutions Analyst

TeleTech - Manila, Philippines

                   Attract, develop engage a world-class workforce For more than 30 years, TeleTech has anticipated customer needs and stayed ahead of consumer demands. As the leading global provider of technology-enabled customer experience solutions, TeleTech designs, enables, manages, and grows superior customer experiences that drive shareholder value. Simply put, we help compa...

Application Deadline: None

Telecommunications Senior Engineer

TeleTech - Manila, Philippines

                            Attract, develop engage a world-class workforce   TeleTech is an organization that spans more than 16 countries, 6 continents and nearly 30 languages. At TeleTech, technology is the backbone of our business.  Behind the scenes of every workstation, service delivery center, client solution, and business innovation is a vast and sophisticated technology infras...

Application Deadline: None

Senior Incident Responder

TeleTech - Manila, Philippines

Our Technology Operations and Support division seeks an IT Service Analyst specializing in Incident Resolution. This position is responsible for all aspects of Incident Resolution including methodology and execution. The ITS Analyst manages the incident response process for high-priority incidents in addition to the day to day activities of the incident resolution process. These include documen...

Application Deadline: None

Specialist, Quality Assurance

TeleTech - Cebu Mandaue, Philippines

The QA Specialist is responsible for monitoring Agent customer interactions against client specified policies and procedures as stated in the QA guidelines.  Suggest improvements at the agent and project level through evaluations and reports to ensure client standards are maintained and/or exceeded.

Application Deadline: None

Team Lead, Service Delivery

TeleTech - Cebu Mandaue, Philippines

To provide leadership, support and guidance to frontline staff (CSRs) to assist in achieving and maintaining the productivity targets identified in contracts.   To coordinate the reporting of agent statistics to relevant Operations Manager in a timely manner as described in the final attachment to this document.   To develop all frontline personnel (CSRs) and be a positive role model for them –...

Application Deadline: None

Executive Director, Human Capital

TeleTech - Manila, Philippines

General Summary:   Responsible for the effective execution of TeleTech's Human Capital Strategy within an assigned region(s) and for assigned clients.   Works with regional service delivery leadership to optimize employee related gross margin for each site.  Ensures that all site have a performance-driven culture and is utilizing positive reinforcement techniques   Ensures client leaders...

Application Deadline: None

Customer Service Inbound Operations

TeleTech - Manila, Philippines

TeleTech is now hiring.  Join our team of upbeat, friendly Customer Service Associates.   If this describes you …    ·         Customer-service oriented ·         Outgoing Kind ·         Passionate Motivated … then, APPLY TODAY!   Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where yo...

Application Deadline: None

Executive Director, Accounting

TeleTech - Manila, Philippines

COMPANY PROFILE For over 30 years, TeleTech (NASDAQ: TTEC) and its subsidiaries have helped the world’s most successful companies design, enable, manage and grow customer value through the delivery of superior customer experiences across the customer lifecycle. As the go-to partner for the Global 1000, the TeleTech group of companies delivers technology-enabled solutions that maximize r...

Application Deadline: None

Manager, Service Delivery

TeleTech - Cebu Mandaue, Philippines

Service Delivery Managers   TeleTech Service Delivery Managersplay an integral part in support the company's core business. The ServiceDelivery Manager is responsible for managing the operations of the ServiceDelivery Center. This includes continuous improvement to operation andfinancial effectiveness, accountability for employee retention and employeesatisfaction, and ensuring th...

Application Deadline: None

Team Lead, Service Delivery

TeleTech - Cebu Mandaue, Philippines

To provide leadership, support and guidance to frontline staff (CSRs) to assist in achieving and maintaining the productivity targets identified in contracts. To coordinate the reporting of agent statistics to relevant Operations Manager in a timely manner as described in the final attachment to this document. To develop all frontline personnel (CSRs) and be a posit...

Application Deadline: None

Inbound Customer Service Representatives for Dumaguete - CSR I

TeleTech - Dumaguete, Philippines

At TeleTech, Customers are the life blood of our business. Understanding the importance of good customer service is essential for creating new customers, keeping loyal customers, and developing referrals for future customers.  We strive to stay connected with our customers at all touch points, and to value their feedback in return. Without this ongoing connection, our business ...

Application Deadline: None

Customer Insight Lead for Telstra powered by TeleTech

TeleTech - Manila, Philippines

CUSTOMER INSIGHT LEAD Telstra strives to serve and know its customers better than anyone else and is investing in key employees to lead our company in viewing the ‘big picture’ through finding the relationships between disparate arenas such as trends, insights, patterns within or across data, and the role of influences/influencers on decision-making. We need customer-driven professionals...

Application Deadline: None

Team Lead, Service Delivery - Sales

TeleTech - Manila, Philippines

TEAM LEADER (Inbound SALES), Service Delivery     POSITION SUMMARY   To provide leadership, support and guidance to frontline staff (CSRs) to assist in achieving and maintaining the productivity targets identified in contracts.   To coordinate the reporting of agent statistics to relevant Operations Manager in a timely manner as described in the fin...

Application Deadline: None

Senior Manager, Service Delivery

TeleTech - Cebu Lahug, Philippines

Senior Service Delivery Manager Senior Service Delivery Managers adhere to TeleTech key performance objectives, indicators, metrics, and ratios for line(s) of business, and can step in for the service delivery director when necessary. Support Service Delivery Manager and/or Service Delivery Director in managing overall goals and objectives maximizing resources for optimal metrics achievement, p...

Application Deadline: None

Manager, Service Delivery

TeleTech - Cebu Lahug, Philippines

Service Delivery Managers TeleTech Service Delivery Managers play an integral part in support the company's core business. The Service Delivery Manager is responsible for managing the operations of the Service Delivery Center. This includes continuous improvement to operation and financial effectiveness, accountability for employee retention and employee satisfactio...

Application Deadline: None