Most Recent TeleTech Job Listings

Product Manager – Englewood, CO     TeleTech Customer Technology Services (CTS) is seeking a Product Manager with large-scale enterprise CRM or customer experience Software as a Service (SaaS) experience. The Product Manager role is responsible for the lifecycle management and development of new ground-breaking CRM or customer experience SaaS software solutions.   

Configuration Management Sr. Analyst - Englewood, CO     For more than 30 years, TeleTech has anticipated customer needs and stayed ahead of consumer demands. As the leading global provider of technology-enabled customer experience solutions, TeleTech designs, enables, manages, and grows superior customer experiences that drive shareholder value. ...

Executive Director Product Management - Englewood, CO   General Summary:   TeleTech Customer Technology Services (CTS) is seeking a leader with large-scale enterprise CRM or customer experience Software as a Service (SaaS) Product Management. This role will be responsible for the planning, forecasting, management and marketing of a SaaS solution in al...

ITSM Systems Manager - Englewood, CO     For more than 30 years, TeleTech has anticipated customer needs and stayed ahead of consumer demands. As the leading global provider of technology-enabled customer experience solutions, TeleTech designs, enables, manages, and grows superior customer experiences that drive shareholder value. Simply put, we h...

This is an experienced position in server administration, operation and maintenance. This position is responsible for the daily operation and performance for the servers, systems and integrity of computer software. This position will be required to perform routine and periodic software installations to servers using established change management processes and procedures. Setup, maintain, and mo...

Product Manager - Boston, MA     TeleTech Customer Technology Services (CTS) is seeking a Product Manager with large-scale enterprise CRM or customer experience Software as a Service (SaaS) experience. The Product Manager role is responsible for the lifecycle management and development of new ground-breaking CRM or customer experience SaaS softwar...

Seasonal Quality Assurance Specialist Quality Assurance (QA) Specialists are responsible for listening to and monitoring associate calls for customer satisfaction according to client and Teletech specified policies, thresholds, and procedures. QA Specialists support the overall quality assurance work flow by conducting customer call evaluations and may providing feedback directly to a...

Seasonal Learning and Leadership Development Training Supervisor Learning and Leadership Development (L&LD) Training Supervisors are responsible for a training team's performance, development, mentoring, and coaching to meet and continuously improve both TeleTech and client metrics. L&LD Training Supervisors focus on providing coaching, motivation and support to enhance the engageme...

Seasonal Learning and Leadership Development Trainer Learning and Leadership Development (L&LD) Trainers are responsible for registering associates for classes, facilitating new hires trainings, as well as all applicable client trainings. L&LD Trainers provide, coordinate, analyze and consolidate all necessary data in order to deliver training in a timely and accurate manner fol...

Seasonal Quality Assurance Manager Quality Assurance Managers (QAM) supervise the operational and fiscal activities of the Quality Assurance department. QAMs ensure direct reports meet targets, goals, and deliverables supporting operations and account-wide call quality metrics for each line of business. Utilize systems and procedures to improve the operating quality and efficiency o...

TeleTech is now hiring a Seasonal Team Lead, Service Delivery. If this describes you … · Team Orientated · Outgoing & Focused · Passionate & Motivated … then, APPLY TODAY! In this role, you'll supervise the daily activities of a group of associates by providing mentoring, coaching and guidance while also making recommendations on areas w...

TeleTech is now hiring a Seasonal Team Lead, Service Delivery. If this describes you … · Team Orientated · Outgoing & Focused · Passionate & Motivated … then, APPLY TODAY! In this role, you'll supervise the daily activities of a group of associates by providing mentoring, coaching and guidance while also making recommendations on areas w...

Seasonal Learning and Leadership Development Training Supervisor Learning and Leadership Development (L&LD) Training Supervisors are responsible for a training team's performance, development, mentoring, and coaching to meet and continuously improve both TeleTech and client metrics. L&LD Training Supervisors focus on providing coaching, motivation and support to enhance the engageme...

At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our Contact Center solutions. We are a Cisco Gold Preferred Partner and attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to our clients. As a Technical Project Manager you will be responsible fo...

Seasonal Learning and Leadership Development Trainer Learning and Leadership Development (L&LD) Trainers are responsible for registering associates for classes, facilitating new hires trainings, as well as all applicable client trainings. L&LD Trainers provide, coordinate, analyze and consolidate all necessary data in order to deliver training in a timely and accurate manner fol...