Most Recent TeleTech Job Listings

Legal Administrator - Englewood, CO       For nearly 30 years, TeleTech and its subsidiaries have helped the world's most successful company’s design, build, implement and manage superior customer experiences across the customer lifecycle in order to drive shareholder value. As the go-to partner for the Global 1000, the TeleTech group of companies delivers t...

At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive cloud and premised based solution offerings that include contact center, web and speech self-services.  We are a Cisco Gold Preferred Partner and attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class servic...

TeleTech is now hiring.  Join our team of upbeat, friendly Customer Service Associates.   If this describes you …    ·         Customer-service oriented ·         Outgoing & Kind ·         Passionate & Motivated … then, APPLY TODAY!   Being a TeleTech Customer...

TeleTech is an organization that spans more than 16 countries, 6 continents and nearly 30 languages.  With highly skilled and experienced individuals in all areas of Human Capital, our corporate team includes experts in employee recruitment, strategy, benefits & compensation, learning & development, organization development, and employee engagement.   Consider becoming a part of the T...

Instructional Designer   Instructional Designers are responsible for translating internal and external customer needs into training and resources that will achieve maximum transfer of benefit at delivery, with measurable impact to quality and customer satisfaction. They design and develop training programs/materials using instructional and distribution methods, suc...

Manager, Instructional Design – Sales Training Development    A results-oriented Project Manager experienced in managing the design, development, delivery, and evaluation of blended learning Sales curricula. Specific experience in eLearning development is essential. Previous experience working with corporate training clients is also integral to this position. Experien...

Post Title:           Slovakian Customer Service Representative Service area:      Inbound Operations Hours:                  Full-time Location:             TeleTech UK, 81-85 Duncairn Gardens, Belfast, Northern Ireland   We are currently recruiting for a Slovakian speaking Customer Support Representative to join the expanding team of...

  IVR Developer   At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive cloud and premised based solution offerings that include contact center, web and speech self-services.  We are a Cisco Gold Preferred Partner and attribute our success to our talented team of professionals who are passio...

Executive Director, Software Engineering      ABOUT TELETECH For more than 30 years, TeleTech has anticipated customer needs and stayed ahead of consumer demands. As the leading global provider of technology-enabled customer experience solutions, TeleTech designs, enables, manages, and grows superior customer experience...

The Director of Quality Assurance is responsible for managing, supporting, and developing the quality assurance department to ensure the overall success of each project and its performance within their respective center. Essential Duties & Responsibilities ·         Drive coloration and strategy of the customer satisfaction process to the internal quality process. ·         Colla...

Talent Intelligence (Communication Excellence) Team Leader Talent Intelligence (Communication Excellence) Team Leaders are responsible for a team of communication excellence specialists’ performance development, mentoring, and coaching to meet and continuously improve both TeleTech and client metrics related to employee selection. TI (CE) Team Leaders focus on providing coaching, mo...

Workforce Management Specialist Workforce Management (WFM) Specialists are accountable for managing agent staffing to client delivered volumes. They are responsible for meeting client required service levels while also maintaining appropriate in-chair occupancy (IOCC %) and phone occupancy (POCC %) targets to meet TeleTech financial requirements. Responsibilities include...

Post Title:        Technical Support Representative Logitech (Norwegian) Service Area:    Inbound Operations Hours:              Full-time Location:          TeleTech UK, 81-85 Duncairn Gardens, Belfast, Northern Ireland     As a Norwegian speaking Technical Support Representative you will be supporting customers ...

Workforce Management Team Lead Workforce Management (WFM)Team Leads are responsible for WFM Specialists performance, development, mentoring, and coaching to meet and continuously improve both TeleTech and client service level metrics. WFM Team Leads oversee reporting and real-time monitoring. They assist WFM Managers in the supervision and execution of the activities a...

Workforce Management Senior Specialist   Workforce Management (WFM) Sr. Specialists are accountable for scheduling, real time adherence, forecasting & analysis, reporting, shift bids, and managing agent staffing to client delivered volumes. They are responsible for presenting variety of daily, weekly, and monthly reports, from revenue reports for leadership to...