Jobs at TeleTech

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Displaying results 1 - 15 of 116

Senior Specialist, Workforce Management

TeleTech - Manila, Philippines

Workforce Management Senior Specialist Workforce Management (WFM) Sr. Specialists are accountable for scheduling, real time adherence, forecasting analysis, reporting, shift bids, and managing agent staffing to client delivered volumes. They are responsible for presenting variety of daily, weekly, and monthly reports, from revenue reports for lead...

Application Deadline: None

Team Lead, Workforce Management

TeleTech - Dumaguete, Philippines

Workforce Management Team Lead Workforce Management (WFM)Team Leads are responsible for WFM Specialists performance, development, mentoring, and coaching to meet and continuously improve both TeleTech and client service level metrics. WFM Team Leads oversee reporting and real-time monitoring. They assist WFM Managers in the supervision and execution of the activities and responsibilities o...

Application Deadline: None

Jive Senior Administrator/Engineer

TeleTech - Manila, Philippines

The Jive Developer is responsible for developing solutions to web based tools that support 50,000 users Enterprise-wide through Jive. The successful candidate will thrive in a dynamic environment, embrace a collaborative approach to delivering business value, and maintain focus on the impact of technology solutions on our employees, customers and end users.   Job Specifications: ...

Application Deadline: None

ServiceNow Engineer

TeleTech - Manila, Philippines

The ServiceNow Developer is responsible for developing solutions to web based tools that support Information Technology ITSM processes and Human Capital Shared Services through ServiceNow. The successful candidate will thrive in a dynamic environment, embrace a collaborative approach to delivering business value, and maintain focus on the impact of technology solutions on our employees, custome...

Application Deadline: None

Specialist, Quality Assurance

TeleTech - Manila, Philippines

for internal applicants only

Application Deadline: None

TA Marketing and Communications Specialist - Temporary role

TeleTech - Cebu Mandaue, Philippines

Talent Acquisition Marketing (Sourcing) Specialists are responsible for strategic and day-to-day recruitment marketing activities at the local level and for contributing to the overall success of the Talent Acquisition team for their assigned site. This includes analyzing the market and target demographics for the site, creating a sourcing plan, designing and promoting employee referral program...

Application Deadline: None

Director, Service Delivery

TeleTech - Lipa, Philippines

What It Means to Be the Service Delivery Director at TeleTech   As a Service Delivery Director, you will  play an integral part in supporting the company’s core call center business.  The Service Delivery Director is responsible for helping to manage the operations of the Service Delivery Center.  This includes continuous improvement to operation and financial effectiveness, accou...

Application Deadline: None

Senior Information Security Engineer

TeleTech - Manila, Philippines

  The Senior Information Security Engineer – IT Security performs, security device configuration, implementation, security assessment, vulnerability testing, and intrusion detection prevention for the core security infrastructure for the company within a multi data center 24x7 operation. This role requires a self starter capable of working in a team environment without direct supervision..  Pro...

Application Deadline: None

Payroll Specialist - GVPT

TeleTech - Manila, Philippines

Payroll Specialist   Payroll Specialists provide, coordinate, and consolidate all necessary data in order to process payroll in a timely and accurate manner following legal and company standards. They participate in the analysis, preparation, and maintenance of payroll. Ensure that the preparation and distribution of payroll complies with established schedules, compile and calcula...

Application Deadline: None

Director, Service Delivery

TeleTech - Santa Rosa, Philippines

Service Delivery Director   Service Delivery Directors manage the overall client relationship and associated operations maximizing resources for optimal success in attaining the revenue goal for a single or multiple line(s) of business. This includes responsibility for revenue assurance and sales quotas, financial forecasting and invoicing. Service Delivery Directors meet with managers a...

Application Deadline: None

Manager, Leadership Development

TeleTech - Manila, Philippines

The GLD Manager position is responsible for implementing and driving successful training program delivery through leading and managing a team of leadership development trainers and maintenance of the global training calendar. The Manager delivers leadership development support through the facilitation and coordination of delivery logistics for TeleTech Leadership Institute (TLI) curriculums ...

Application Deadline: None

Payroll Specialist

TeleTech - Manila, Philippines

Payroll Specialist   Payroll Specialists provide, coordinate, and consolidate all necessary data in order to process payroll in a timely and accurate manner following legal and company standards. They participate in the analysis, preparation, and maintenance of payroll. Ensure that the preparation and distribution of payroll complies with established s...

Application Deadline: None

Payroll Analyst

TeleTech - Manila, Philippines

Payroll Analysts are responsible for reviewing, inspecting, and validating all the on-cycle and off-cycle payroll requests in order to deliver payroll in a timely and accurate manner following legal and company standards. They provide thorough review of the request files, support payroll and compliance processes and procedures, research and resolve any issues in accordance with local laws. P...

Application Deadline: None

Director, Learning & Development

TeleTech - Manila, Philippines

Plan, organize, schedule and lead the work of individuals and groups to attain desired results.  Facilitate strategic leadership development plan, ensuring alignment with global learning and leadership strategies and programs, utilizing technology and tools for optimum delivery   DUTIES RESPONSIBILITIES Builds capability by developing a strategy to support the design, customization, an...

Application Deadline: None

Specialist, TA Marketing and Communications

TeleTech - Manila, Philippines

Talent Acquisition Marketing (Sourcing) Specialists are responsible for strategic and day-to-day recruitment marketing activities and for contributing to the overall success of the Talent Acquisition team for their assigned site. This includes analyzing the market and target demographics for the site, creating a sourcing plan, designing and promoting employee referral programs, attending job fa...

Application Deadline: None