Jobs at TeleTech

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Senior Specialist, Workforce Management

TeleTech - Manila, Philippines

Workforce Management Senior Specialist Workforce Management (WFM) Sr. Specialists are accountable for scheduling, real time adherence, forecasting analysis, reporting, shift bids, and managing agent staffing to client delivered volumes. They are responsible for presenting variety of daily, weekly, and monthly reports, from revenue reports for lead...

Application Deadline: None

Network Administrator

TeleTech - Manila, Philippines

TeleTech's Network Operations group is looking to add to their highly skilled team. We currently have a need for a Network Administrator with a strong background in CatalystOS and Cisco IOS. As a TeleTech Network Administrator you will get to work on one of the largest and most diverse global networks. As one of Colorado's largest employers worldwide (over 60,000 employees currently), we can...

Application Deadline: None

Client Technical Project Manager

TeleTech - Manila, Philippines

Client Technical Project Manager Position Summary: TeleTech is hiring an experienced Sr. Technical Project Manager responsible for executing on existing and new client logo revenue generation projects using proven PMI tools, techniques and best practices. This individual will join our IT Program Management organization that is responsible for a Fortune 100 – 500 clients outsourcing busi...

Application Deadline: None

Inbound Customer Service Representative

TeleTech - Manila, Philippines

TeleTech is now hiring.  Join our team of upbeat, friendly Customer Service Associates.   If this describes you …    ·         Customer-service oriented ·         Outgoing Kind ·         Passionate Motivated … then, APPLY TODAY!   Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where yo...

Application Deadline: None

Specialist, Workforce Management

TeleTech - Manila, Philippines

Workforce Management Specialist   Workforce Management (WFM) Specialists are accountable for managing agent staffing to client delivered volumes. They are responsible for meeting client required service levels while also maintaining appropriate in-chair occupancy (IOCC %) and phone occupancy (POCC %) targets to meet TeleTech financial requirements. Responsibilities include...

Application Deadline: None

Specialist, TA Marketing and Communications

TeleTech - Manila, Philippines

Talent Acquisition Marketing (Sourcing) Specialist Talent Acquisition Marketing (Sourcing) Specialists are responsible for strategic and day-to-day recruitment marketing activities at the local level and for contributing to the overall success of the Talent Acquisition team for their assigned site. This includes analyzing the market and target demographics for the site,...

Application Deadline: None

Associate, TA Marketing and Communications

TeleTech - Cebu Lahug, Philippines

Talent Acquisition Marketing (Sourcing) Associate Talent Acquisition Marketing (Sourcing) Associate are responsible for strategic and day-to-day recruitment marketing activities at the local level and for contributing to the overall success of the Talent Acquisition team for their assigned site. This includes analyzing the market and target demographics for the site, cre...

Application Deadline: None

Manager, TA Marketing and Communications

TeleTech - Manila, Philippines

Talent Acquisition Marketing (Sourcing) Manager Talent Acquisition Marketing Managers are responsible for strategic and day-to-day recruitment marketing activities at the regional level and for contributing to the overall success of the Talent Acquisition team for their assigned sites/regions. This includes analyzing the market and target demographics for the site in collaborat...

Application Deadline: None

Subledger Specialist - General Ledger

TeleTech - Manila, Philippines

Subledger Specialist   General Summary: To execute the daily financial statement close process steps on a timely basis for one or more TeleTech ledgers in the professional services business lines. Responsibilities also include preparation of journal entries, monthly balance sheet reconciliations, interaction with other TeleTech departments and...

Application Deadline: None

Executive Director, Operations

TeleTech - Manila, Philippines

Serve as TeleTech's primary interface and point-of-contact between the clients and the company to provide relevant client feedback and to resolve service problems.  Direct the design and implementation of program forecasts enabling adequate operational resource allocation. Oversee and lead a strategic program in multiple contact management centers with primary responsibility for one key client....

Application Deadline: None

Team Lead, Workforce Management

TeleTech - Lipa, Philippines

Workforce Management Team Lead Workforce Management (WFM)Team Leads are responsible for WFM Specialists performance, development, mentoring, and coaching to meet and continuously improve both TeleTech and client service level metrics. WFM Team Leads oversee reporting and real-time monitoring. They assist WFM Managers in the supervision and execution of the activities and responsibilities o...

Application Deadline: None

Workforce Senior Specialist - Temp/Intern NEX

TeleTech - Manila, Philippines

Workforce Management Senior Specialist - Temporary/Intern NEX Workforce Management (WFM) Sr. Specialists are accountable for scheduling, real time adherence, forecasting analysis, reporting, shift bids, and managing agent staffing to client delivered volumes. They are responsible for presenting variety of daily, weekly, and monthly reports, from r...

Application Deadline: None

Desktop Support Associate Technician

TeleTech - Manila, Philippines

This is an advanced and experienced level position with demonstrated capabilities in the technology field. This position provides sophisticated technical end-user support to internal desktop systems; workstation setup and configuration, and routine tasks such as software/hardware upgrades. In addition, this position will be utilized to develop comprehensive project plans for application and sys...

Application Deadline: None

Desktop Support Associate Technician

TeleTech - Manila, Philippines

This is an advanced and experienced level position with demonstrated capabilities in the technology field. This position provides sophisticated technical end-user support to internal desktop systems; workstation setup and configuration, and routine tasks such as software/hardware upgrades. In addition, this position will be utilized to develop comprehensive project plans for application and sys...

Application Deadline: None

Workforce Management Senior Engineer

TeleTech - Manila, Philippines

Seeking a good-fit candidate for a Senior level position and global role in the WFM-Techs group. The successful candidate will be responsible for assisting the team in supporting the WFM Environment Systems and their various associated application server environments.  This individual will be responsible for the reliability, performance, functionality and uptime of the WFM system servers as ...

Application Deadline: None