Jobs at TeleTech

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Displaying results 1 - 15 of 101

Inbound Sales Representative II

TeleTech - Manila, Philippines

JOB TITLE:  INBOUND SALESREPRESENTATIVE II (ISR II)   THE ROLE:   Under direct supervision, the Inbound Sales Representative II isrequired to fulfill responsibilities with the objective to increase overall salesrevenue for Revana and Fairfax Media. These activities include the following inrelation to Fairfax Media publi...

Application Deadline: None

Compliance Lead

TeleTech - Cebu Mandaue, Philippines

SUMMARY:  The Compliance Lead oversees the Corporate Compliance Program, functioning as an independent and objective body that reviews and evaluates compliance issues/concerns within the organization. The position ensures the management and employees are in compliance with the rules and regulations of the client, that company policies and procedures are being followed, and th...

Application Deadline: None

Senior Manager, Service Delivery

TeleTech - Manila, Philippines

Senior Service Delivery Manager   Senior Service Delivery Managersadhere to TeleTech key performance objectives, indicators, metrics, and ratiosfor line(s) of business, and can step in for the service delivery director whennecessary. Support Service Delivery Manager and/or Service Delivery Director inmanaging overall goals and objectives maximizing resources f...

Application Deadline: None

Workforce Management Specialist - Telstra powered by Teletech

TeleTech - Cebu Lahug, Philippines

Workforce Management Specialist for Telstra powered by TeleTech The Workforce Management Specialist is responsible for providing value-added analysis of the current, future and prospective workforce. The candidate will analyze data from several systems that provide scheduling and appointment history. They will use data and tools to recommend and implement staffing and schedule decisions an...

Application Deadline: None

Subledger Specialist - Accounts Payable

TeleTech - Manila, Philippines

Accounting Specialist is responsible for processing invoices, credit memos, expense reports, supplier setup and supplier maintenance for all locations. This includes coding and processing of invoices, review of expense reports, new vendor setup and update of supplier details. Other duties may be assigned as appropriate. Essential Duties Responsibilities: Ensure timely and accur...

Application Deadline: None

Specialist, Workforce Management

TeleTech - Cebu Mandaue, Philippines

Workforce Management Specialist   Workforce Management (WFM) Specialists are accountable for managing agent staffing to client delivered volumes. They are responsible for meeting client required service levels while also maintaining appropriate in-chair occupancy (IOCC %) and phone occupancy (POCC %) targets to meet TeleTech financial requirements. Responsibilities include...

Application Deadline: None

IT Incident Responder

TeleTech - Manila, Philippines

IT Incident Responder Our Technology Operations and Support division seeks an IT Service Analyst specializing in Incident Resolution. This position is responsible for all aspects of Incident Resolution including methodology and execution. The ITS Analyst manages the incident response process for high-priority incidents in addition to the day to day activities of the inci...

Application Deadline: None

Manager, Service Delivery

TeleTech - Cebu Mandaue, Philippines

Service Delivery Managers   TeleTech Service Delivery Managersplay an integral part in support the company's core business. The ServiceDelivery Manager is responsible for managing the operations of the ServiceDelivery Center. This includes continuous improvement to operation andfinancial effectiveness, accountability for employee retention and employeesatisfaction, and ensuring th...

Application Deadline: None

Workforce Senior Specialist - Temp/Intern NEX

TeleTech - Manila, Philippines

Workforce Management Senior Specialist (Temporary Assignment) Workforce Management (WFM) Sr. Specialists are accountable for scheduling, real time adherence, forecasting analysis, reporting, shift bids, and managing agent staffing to client delivered volumes. They are responsible for presenting variety of daily, weekly, and monthly reports, from r...

Application Deadline: None

Senior Specialist, Workforce Management

TeleTech - Manila, Philippines

Workforce Management Senior Specialist Workforce Management (WFM) Sr. Specialists are accountable for scheduling, real time adherence, forecasting analysis, reporting, shift bids, and managing agent staffing to client delivered volumes. They are responsible for presenting variety of daily, weekly, and monthly reports, from revenue reports for lead...

Application Deadline: None

Senior Manager, Service Delivery

TeleTech - Manila, Philippines

Senior Service Delivery Manager   Senior Service Delivery Managersadhere to TeleTech key performance objectives, indicators, metrics, and ratiosfor line(s) of business, and can step in for the service delivery director whennecessary. Support Service Delivery Manager and/or Service Delivery Director inmanaging overall goals and objectives maximizing resources f...

Application Deadline: None

Helpdesk - Service Desk Associate Technician

TeleTech - Manila, Philippines

The Helpdesk Specialist is responsible for documenting in detail; all issues/service requests from end users, including the call description, course of action taken to investigate the problem and the final problem resolution.  The ideal candidate will have excellent customer service, verbal and written communication skills with a two (2) years technical degree or six (6) months of technical ...

Application Deadline: None

Executive Assistant

TeleTech - Manila, Philippines

The Executive Assistant will support the administrative activities at the SVP level and above.  Will provide the strategic planning, leadership and organizational strengths in handling multiple projects and coordinate schedule(s) in a demanding fast-paced environment.  Requires communication and involvement with all departments at all levels of the organization. DUTIES RESPONSIBIL...

Application Deadline: None

Principal, Technical Project Manager

TeleTech - Manila, Philippines

                                 Attract, develop engage a world-class workforce     For more than 30 years, TeleTech has anticipated customer needs and stayed ahead of consumer demands. As the leading global provider of technology-enabled customer experience solutions, TeleTech designs, enables, manages, and grows superior customer experiences that drive shareholder value. Simply p...

Application Deadline: None

Trainer

TeleTech - Cebu Mandaue, Philippines

Communication Excellence Trainer (Near-HireTrainer)   CommunicationExcellence Trainers are responsible for maintaining established language andcommunication standards to ensure strong communication skills by facilitatingNear-Hire training.  CommunicationExcellence Trainers are expected to engage and partner with talent acquisition,operations, training and other pers...

Application Deadline: None