Jobs at Vantiv - Page 2

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Displaying results 16 - 30 of 113

Customer Service Prof I

Vantiv - Symmes Township, OH

Job Description GENERAL FUNCTION: Handles customer telephone calls providing outstanding customer service. By using job knowledge and the information available, makes every effort to answer the customer's question/solve the problem. Educates the customer about Bank products and services, and up sells and cross-sells other products based on the customer's needs. ESSENTIAL DUTIES RESPONSIBILITIES...

Application Deadline: None

Assoc Customer Service Spec-100001

Vantiv - Louisville, KY

Job Description Card Services Customer Service Representative Job Summary: Under general supervision and in accordance with established policies and procedures, the Customer Service Representative I will communicate with cardholders and credit union representatives on the telephone in order to provide information and resolve problems. The CSR I may also be responsible for perfor...

Application Deadline: None

Technical Support Specialist

Vantiv - Louisville, KY

Job Description GENERAL FUNCTION: Provide courteous, timely, accurate and efficient issue resolution to internal and external customers in answering inquiries and solving problems related to equipment and processes related to electronic transaction processing. Among other things you will be expected to handle calls related to installing and training a merchant on how to use their credit/debi...

Application Deadline: None

Assoc Customer Service Spec

Vantiv - Symmes Township, OH

Job Description Under general supervision and in accordance with established policies and procedures, the Customer Service Representative I will communicate with cardholders and credit union representatives on the telephone in order to provide information and resolve problems. The CSR I may also be responsible for performing additional clerical duties as assigned. Essential Functions...

Application Deadline: None

Associate Disputes Specialist - 100004

Vantiv - Symmes Township, OH

Job Description Job Summary / Essential Functions: Scan and match cardholder letters and/or sales drafts to appropriate records electronically using a scanner or fax queue. Scan and match pre-batched documents to file folders using a personal computer. Match un-batched images in a fax queue to file folders using a personal computer. Responsible for scan...

Application Deadline: None

Associate Disputes Specialist

Vantiv - Symmes Township, OH

Job Description GENERAL FUNCTION: Under direct supervision, investigates and processes incoming customer and 5/3 financial institutions credit card disputes. Provides quality customer service to external as well as internal customers.   ESSENTIAL DUTIES RESPONSIBILITIES:* Investigates complex 5/3 customer and/or financial institution incoming card disputes and/or calls by applying the Visa/Mast...

Application Deadline: None

Business Support Analyst

Vantiv - Symmes Township, OH

Job Description GENERAL FUNCTION: The business analyst is responsible for a full range of activities which ensure the operational effectiveness and excellence of the contact center. Will design and document workflow and make appropriate recommendations that will positively impact operational effectiveness. The business analyst will track and analyze business unit tren...

Application Deadline: None

3rd Shift Associate Customer Service Specialist

Vantiv - Symmes Township, OH

Job Description Under general supervision and in accordance with established policies and procedures, the Customer Service Representative I will communicate with cardholders and credit union representatives on the telephone in order to provide information and resolve problems. The CSR I may also be responsible for performing additional clerical duties as assigned. Essential Functions:

Application Deadline: None

Associate Implementations Analyst

Vantiv - Symmes Township, OH

Job Description GENERAL FUNCTION: This Analyst is responsible for processing, managing and testing moderately complex platform projects and portfolio changes for multiple Credit, Debit, Private Label and Merchant clients. They will be held responsible for the overall client experience and department quality control, relative to the platform setup, changes or verification completed by the Analys...

Application Deadline: None

Card Services Customer Service Representative

Vantiv - Louisville, KY

Job Description Card Services Customer Service Representative Job Summary: Under general supervision and in accordance with established policies and procedures, the Customer Service Representative I will communicate with cardholders and credit union representatives on the telephone in order to provide information and resolve problems. The CSR I may also be responsible for performing ad...

Application Deadline: None

Assoc Customer Service Spec

Vantiv - Louisville, KY

Job Description Under general supervision and in accordance with established policies and procedures, the Customer Service Representative I will communicate with cardholders and credit union representatives on the telephone in order to provide information and resolve problems. The CSR I may also be responsible for performing additional clerical duties as assigned. Essential Functions:...

Application Deadline: None

Card Services Customer Service Representative

Vantiv - Louisville, KY

Job Description Card Services Customer Service Representative Job Summary: Under general supervision and in accordance with established policies and procedures, the Customer Service Representative I will communicate with cardholders and credit union representatives on the telephone in order to provide information and resolve problems. The CSR I may also be responsible for performing ad...

Application Deadline: None

Associate CS Spec

Vantiv - Louisville, KY

Job Description Under general supervision and in accordance with established policies and procedures, the Customer Service Representative I will communicate with cardholders and credit union representatives on the telephone in order to provide information and resolve problems. The CSR I may also be responsible for performing additional clerical duties as assigned. Essential Functions...

Application Deadline: None

Team Lead- Operations- 100027

Vantiv - Louisville, KY

Job Description The Team Lead position supports the Customer Service management team in the daily operation of the call center. This position has limited supervisory responsibilities under the direction of the call center management. Serving as the front line support for customer service associates, the position demonstrates strong leadership skills guiding employees to meet performance and ...

Application Deadline: None

Director Product Planning

Vantiv - Symmes Township, OH

Job Description GENERAL FUNCTION: Analyzes the acquisition, investment, and partnership development process of payments companies. Assists in creating executive briefing materials and presentations on potential acquisitions that analyze the business case, operating environment, and company valuation. Works across business lines to facilitate valuation process, due diligence process, and cont...

Application Deadline: None