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About Kelly Services
Collections Representatives perform collection activities to ensure accounts are paid according to contractual payment terms. This involves ensuring accurate billing and prompt collection.
Collections Representatives Duties:
-Resolves customer questions, complaints, and requests that may be varied and complex.
-Resolution may involve applying advanced knowledge and interpreting policy.
-May contact other internal departments or external customers to resolve issues.
-Maintain records on account activities to be used in monitoring and an analyzing credit files.
-Prepare required reporting; the data reported and the impact to the customer and division.
-Perform credit analysis on existing or current customers.
-Obtain required information from credit organizational, banks and loan associations.
Collections Representatives Requirements:
-Previous Collections Representative experience a plus
-Comfortable making 40+ calls/day
-Comfortable collecting business to business accounts
-Proficiency in Microsoft Office 2010 (Excel, Word, Outlook)
Flex Schedule, Paid Holidays*, Annual Service Bonus*, Benefit Alliance Healthcare, Access2Wellness Prescription Assistance Program, Employee Discounts, Employee Assistance Program
* Employees must meet qualifying hours and availability requirements for holiday and service bonus payments
Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions.
Kelly offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis.
Serving clients around the globe, Kelly provided employment to more than 540,000 employees in 2013. Revenue in 2013 was $5.4 billion.
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