Customer Service Representative Job Listing at Kelly Services in Greenville, SC (Job ID US54B1DU_BH588799)

Kelly Services

Kelly Services

Location: Greenville, SC
Application deadline: None
Type: Full time
Career Level: Not specified
Salary Range: Not specified
Number of Jobs: 1
Relocation Available: No
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Description

 

 

Call Center Representative

This is an exciting opportunity to join one of the top fortune 500 companies as a Call Center Representative in Greenville SC.

If you have experience working with Annuities and or Life insurance this may be the position for you.

Duties:

Consult with the field force, policy owners and third parties about servicing issues.

Process a variety of transactions to include premium payments, asset transfers. Premium allocation changes, loans, withdrawals and surrenders.

The call center representative is responsible for answering high-volume telephones in a timely manner, collecting  accurate data, answering a wide range of questions, and providing information about all pertinent projects.

Communicate effectively via telephone in a patient courteous manner in a high-volume environment

Ability to comprehend, interpret, explain, and make decisions in accordance with established procedures and practices

Excellent data entry skills; ability to enter large amounts of data accurately while on phone with caller

Excellent computer skills and ability to navigate multiple applications during single call

Ability to operate various phone system features for both inbound and outbound calling

Excellent oral communication skills

Navigate Intranet to locate accurate responses to caller questions

Requirements:

Must have Life Insurance, Universal Life Insurance and or Annuitiy experience.

 

The local offices of Kelly Services do not represent the above position, please apply on-line for immediate consideration.  For questions regarding this position, please email, updykdc@kellyservices.com

 



About Kelly Services®

Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions.  Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis.  Serving clients around the globe, Kelly provides employment to more than 560,000 employees annually.  Revenue in 2012 was $5.5 billion.  Visit kellyservices.com and download The Talent Project, a free iPad® app by Kelly Services.

iPad is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

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