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Looking for an Internet Security Specialist for a Fortune 500 financial services firm!
This position will work on infrastructure security projects focusing on email and file encryption. The successful candidate will be responsible for : :Working with multiple internal and external teams in the support of email and file encryption client software. :Creating and updating process, system, and user help documentation. :Working trouble tickets escalated from the Help Desk dealing with client software issues. :Responding to user questions on client software problems or functionality. :Testing and documentation on new versions of software. Candidate will communicate problems and solutions both verbally and in written form to peers and management. Candidate will be a proven problem solver with ability to provide in-depth analysis of complex problems, and risk-based decision making skills.
Education and/or demonstrated experience (+3 years) with the following: :General information security technology knowledge :Troubleshooting client software errors on Windows operating systems :Trouble shooting client software add-in errors in MS Office products :Experience with Email systems (Outlook, Outlook Web App, Exchange, SMTP) :Encryption technologies / Hardware Security Modules :Active Directory and LDAP :Troubleshooting and Root Cause Analysis :Trouble ticketing systems, workflow tools. Excellent written and oral communications skills. Good relationship and collaboration skills within a team as well as with external service providers, technology colleagues and business partners.
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